Center Associate / Graphic Designer
Center Associate / Graphic Designer
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Salary Not Disclosed
1 Vacancy
Job Description
The UPS Store provides a variety of services - shipping returning package handling shredding notarizing packing faxing and a variety of mailing tasks. Graphic design is only ten percent of this dynamic and fast-paced business. If you are looking for a full time graphic design position this is not the job for you. It is ideal for people seeking to learn business skills and start to build a portfolio of design work and production expertise.
Graphic Designer / Center Associate delivers world-class customer service and design-to-print products to all retail customers - including business owners corporate professionals and busy families.
This entry-level graphic design position offers a unique opportunity to build turn-key skills. Center associates learn how to promote communicate understand customer needs cost create produce and supply design and final print work. As compared to a full-time graphic design position you must produce what you design and design what the customer requires.
The ideal candidate has a strong desire to learn a friendly and genuinely helpful demeanor and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.
RESPONSIBILITIES
- Understands and fulfills the needs of walk-in customers
- Communicates effectively and continuously practices good listening with customers co-workers vendors and leadership
- Empathizes and manages demanding impatient and/or frustrated customers to turn a stressful event into a positive experience
- Takes ownership of customers returning packing shipping and/or print problems and offers viable solutions
- Manages the logistics of small to medium projects follows through to completion and updates all parties as needed
- Produces/designs proofs and updates materials for print projects using Adobe products
- Operates all equipment software and devices in an expert fashion and is willing to teach others
- Prioritizes and optimizes the work load to streamline the production flow
- Frequently multi-tasks while maintaining extreme attention to detail and high quality control
- Maintains a clean organized and safe working environment
- May open and/or close the store and perform end-of-day accounting etc.
- Takes action to learn NEW products services alternative solutions and industry trends as well as occasionally reviewing/retraining on lesser used services
- Performs other duties as assigned
QUALIFICATIONS
- One year of customer service experience required (more preferred)
- Minimum one year of experience in a print production/graphic design role or a two-year degree in graphic design or a related field
- Aptitude to learn commercial printing and cutting equipment
- Able to work weekend days as required
- Strong computer skills including Microsoft Office and Adobe Suites
- Knowledge and application of printing concepts
- Good communication and people skills
- Strong analytical and math skills
- Highly organized and detail oriented
- Good project and time management skills
- Able to work and complete tasks independently in a quick turn environment
- Able to work collaboratively
- High energy level
- Prompt reliable and responsible
- Able to lift 40 pounds
Required Experience:
IC
Employment Type
Full-Time
