Corporate Receptionist
Corporate Receptionist
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Job Description
Join us as a CorporateReceptionist Tilney Street Office (Supporting The Dorchester & 45 ParkLane) recognised as one of The Sunday Times Top 10 Best Places toWork for two years in a row and Hotel of the year London at the 2024 AA HospitalityAwards. We continually strive to build and nurture a culture whereinclusiveness is part of our DNA reflected in our values of passionpersonality respect working together and creativity. We believe that avariety of perspectives enriches our culture and drives our success.
We care about your career and areproud to have the absolute best people in the industry.
When you join us as a CorporateReceptionist Tilney Street Office (Supporting The Dorchester & 45 ParkLane) you will have a unique opportunity to excel in your field. You will learnfrom your fellow Legends and our award-winning learning academy to achieve thehighest standards in craft service and leadership.
What youlldo
As a Corporate Receptionist youllenjoy your work and take pride in delighting our guests:
- Warmlywelcome and greet all visitors and contractors creating a lasting firstimpression.
- Handle telephone calls emails and accesscontrol with efficiency and clarity showcasing professionalism.
- Ensure effective communication withstakeholders and their visitors guiding them smoothly through the building.
- Maintain a pristine reception areacollaborating with the cleaning team to uphold our standards.
- Work hand in hand with security to upholdproperty fire and life safety regulations ensuring everyones well-being.
- Support stakeholders with their deliveriesproviding timely notifications to elevate their experience.
- Be the first point of contact between thebuilding management team and visitors embodying our brand with a friendlypersonality a warm smile a proactive spirit and a genuine willingness tohelp.
The items shared are the essenceof a day in the life of a Corporate Receptionist but well make sure you areprovided with specifics on how we care for our hotel.
The operational hours of work areshift-based and may be subjected to change. These currently set as:
Monday to Friday: 09:00 to 17:00
Saturday and Sunday: N/A
Whatyoull bring
Essential Skills and Experience
- Previousexperience in a reception or people facing role in hospitality industry.
- Professionalcommunication skills both written and verbal.
- Proficientin Microsoft outlook and Excel
- Backgroundin corporate hospitality reception or hotel front of house team.
Preferred Skills
- Proactive and solution focused mindset
- Highlevel of efficiency motivation and organizational ability.
- Strongcustomer service expertise with a professional and pro active approach.
- Apositive can-do attitude with a passion for continuous improvement.
Whatyoull get
- Complimentary Stays: Enjoy complimentary stays withbreakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beveragesat selected bars and restaurants within the Dorchester Collection: EnjoyFriends & Family stay discounts out hotels Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1 into the AvivaPrivate Pension scheme (we contribute 8% towards your pension); Benefit fromSeasonal ticket loan Rental deposit scheme private financial advice and Eyecare vouchers.
- Training and Development: Advance in your career byaccessing various apprenticeships from Level 2 to Hospitality Degree Level partner with outstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer party winterball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when yourecommend a friend.
- Well-being Support: Access immediate well-beingadvice because we care about our employees.
We celebrate diversity and are committed to creating an inclusiveenvironment for all employees and applicants. If you need us to do anything tosupport you during the recruitment process (such as adjustments to how you apply alternative formats ofinformation or adjustments to the assessment process itself) please do callPeople & Culture team onor email so that we can discuss how wecan support you through this process.
Employment Type
Full-Time
