Customer Plant Lead
Customer Plant Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Dundee Michigan and Trenton New Jersey
Keywords: Vehicle Warranty Analysis Warranty Claim Issue Management New Launch
Qualification :
Bachelors degree in science or engineering or higher
5 years experience in engineering manufacturing supplier operations or quality with warranty experience
Lead Short Loop Morning & Evening market meetings with new claims information
Investigate warranty issues and assign to party responsible through GIMs (Global Issue Management)
Work with plants to investigate processes that can be associated with warranty
Expedite part analysis for results on high priority investigations because of Short Loop
Communicate warranty and plant quality issues between Control Tower and plant engineering
Ensure vehicle warranty is accurately documented including broken clean points and differentiating old vs new issues
Ensure warranty claim coverage and portfolio for assigned propulsion lines/plants
Involvement in new launches FEW (Field Early Warning) focus
1 Position is physically located at Dundee Engine Plant Dundee MI USA (100% On-Site)
1 Position is physically located at Trenton Engine Plant 100% onsite.
Please indicate which location your candidate is applying for at top of resume
Bachelors degree or higher in Engineering
5 years experience in engineering manufacturing supplier operations or quality with warranty experience
Strong verbal and written communication skills
Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
Excellent interpersonal organizational and analytical skills
Detail oriented team player flexible ability to prioritize quick learner
Proficient in both writing and speaking the English language
Familiar with overall automotive systems
Working knowledge of Palantir applications (MAP Contour) /GIM/Service Library/PRAS
Familiar with dealer service information
Employment Type
Full-time
