drjobs Manager Strategic Accounts

Manager Strategic Accounts

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Manager Strategic Accounts

Key Responsibilities:

  • Account Management & Growth: Manage and expand premium accounts and key project sites across PAN India ensuring strong client relationships and sustained business growth.
  • Sales & Order Lifecycle: Identify and record opportunities within existing accounts drive conversions and oversee the complete order lifecycle from initiation to payment collection.
  • Account Share Maximization: Strategize with the team to secure at least 80% account share within assigned clients.
  • Project & Approval Management: Handle customer projects navigate approval processes when the brand is not pre-specified and drive inclusion in client vendor lists.
  • Customer Experience & Coordination: Act as the single point of contact for the team facilitating coordination across internal departments to ensure a seamless customer experience.
  • Revenue Growth & Upselling: Coach the team on upselling additional products and services driving higher revenue per customer per month.
  • Strategic Development: Develop and implement strategies to optimize account growth while ensuring cost-effective and high-quality service delivery.
  • Issue Resolution: Analyze and resolve product/service concerns by diagnosing root causes proposing effective solutions and expediting corrective actions.
  • Customer Retention & Portfolio Success: Ensure the team focuses on retention revenue growth and deepening client
  • Operational Excellence: Drive CRM implementation and cross-functional collaboration for efficient workflow.

Qualifications & Skills:

  • At least 6-8 years of work experience in managerial Sales Account Management role
  • Previous experience with B2B product Industry
  • Communication skills Soft Skills

Employment Type

Full-time

Company Industry

About Company

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