Desktop Support Technician II US
Desktop Support Technician II US
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Desktop Support Technician II
Location: 534 Griffin Road Bangor ME
Duration: 3 months (Contract to hire)
US Citizenship or Green Card Required
Description
534 Griffin Road Bangor ME 04401 Candidates should have 3-6 years experience supporting Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.
PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans mobile networks and devices is a plus. Maintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals. Documents maintains upgrades or replaces hardware and software systems. Supports and maintains user account information including rights security and systems groups. Trains employees identifies analyzes and repairs product failures orders and replaces parts as needed. Network connection issues track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Interacts with customers responding to routine technical questions or request for information.
Top 2 Skills Deskside Support and Customer Service
Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair troubleshooting of hardware and software images IMAC tasks no on-call. A certification is a plus experience a minimum of 3 years.
Employment Type
Full-time
