Customer Account Representative
Customer Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are seeking a detail-oriented and proactive Customer Account Representative to manage client accounts and build long-term relationships. This position plays a key role in maintaining customer satisfaction by ensuring smooth communication resolving issues efficiently and providing personalized service to our valued clients.
Responsibilities:
Serve as the primary point of contact for assigned client accounts
Maintain regular communication with customers to ensure satisfaction and retention
Resolve customer concerns and inquiries in a timely and professional manner
Manage account records and updates using internal CRM systems
Analyze client needs and propose suitable service solutions
Collaborate with internal departments to meet customer expectations
Prepare reports and updates on account status
Qualifications :
Qualifications:
Bachelors degree in Business Administration Communications or a related field preferred
Proven experience in customer service or account management
Excellent communication and problem-solving skills
Strong attention to detail and organizational abilities
Ability to handle multiple tasks and meet deadlines
Proficiency in Microsoft Office Suite and CRM platforms
Additional Information :
Benefits:
Competitive salary ($63000 - $67000 annually)
Opportunities for professional development and internal advancement
Comprehensive health dental and vision insurance
Paid time off and holidays
Supportive and collaborative work environment
On-the-job training and mentorship
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
