Brewery Taproom Assistant Manager
Brewery Taproom Assistant Manager
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Job Description
Brewery Taproom Customer Service Manager:
Job Title: Brewery Taproom Assistant Manager
Location: Highside Brewing - Frisco & Breckenridge
Reports To: Operations Director / General Manager
Employment Type: Full-Time
Compensation: $20 - $25 per hour DOE Tipped Shifts
Job Summary:
Were looking for a friendly motivated customer service and hospitality-focused individual to join our team as a Taproom Assistant Manager. This role supports the Director of Operations and GM in day-to-day operations of our brewery taproom with a strong focus on customer experience staff support and ensuring smooth service. Youll help lead a team in delivering exceptional service that reflects the culture and values of our brewery.
Key Responsibilities:
- Provide outstanding service and hospitality to guests at all times
- Support the Ops Director in daily operations including opening/closing duties
- Lead by example on the floor; assist staff during busy shifts and resolve customer issues professionally
- Train and mentor taproom staff on SOPs customer service standards and brand messaging
- Ensure cleanliness organization and compliance with health and safety regulations
- Maintain knowledge of all beer and food offerings and educate staff and customers accordingly
- Assist with scheduling inventory orders and cash handling as needed
- Act as MOD when the Operations Director is not present
- Help plan and execute taproom events and promotions
- Promote a welcoming inclusive and team-driven environment
Requirements:
- Previous management experience in hospitality food & beverage or taproom/brewery setting
- Strong leadership and interpersonal skills
- Excellent customer service and problem-solving ability
- Full-time - Year-round availability
- Possess transportation with willingness to shuttle inventory between our three locations
- Self motivated with a high attention to detail
- Comfortable working in a fast-paced environment with a flexible schedule including evenings holidays and weekends
- Cicerone Certified Beer Server or willingness to obtain
- ServeSafe & Tips Certification or willingness to obtain
- Knowledge of craft beer culture and a passion for independent brewing
- Ability to lift 50 lbs and stand for extended periods
Perks:
- Free shift beers and meal
- Discounted merchandise after first two items free
- Employee discounts on to-go beer and food
- Access to Highside Brewing events and activities
- Ski Pass incentive
- Brewery training and tours
- Discounted/Free access to Beer Festivals and other events where we pour our beer
- Opportunities for advancement and professional development
- Fun dynamic work environment with a great team
- Early access to your pay through Homebase
How to Apply:
Please apply online or send your resume and a brief note about why youre a great fit to with the subject line Taproom Assistant Manager Your Name.
Required Experience:
Manager
Employment Type
Full-Time
