Operations Training Coordinator

Looking to make a difference in the lives of pets and people With an almost year-round beautiful blue sky and a scenic mountain backdrop HSPPR is a nonprofit animal shelter serving El Paso Pueblo and Douglas Counties as well as the City of Centennial in the colorful State of Colorado. We employ a total of 200 employees. We are an organization that celebrates and prioritizes diversity and inclusion. HSPPR welcomes you to apply for this exciting opportunity at our socially conscious organization.

Job Summary

The Operations Training Coordinator supports the planning coordination and facilitation of animal-focused training programs for HSPPR staff. This role works closely with operations veterinary services animal law enforcement and volunteer services to identify training needs align development plans with departmental goals and needs and coordinate training activities. The training coordinator facilitates an environment of compassionate and respectful care for both animals and people in line with HSPPRs mission values and philosophy.

Key Duties and Responsibilities

• Coordinates shelter operations-based learning programs to support onboarding and ongoing staff development as well as volunteer training.
• Facilitate Train-the-Trainer opportunities to build and promote a culture of learning.
• Collaborate with departments to develop new hire plans based on the needs of the organization department and employees.
• Assist supervisors and trainers in keeping standard operating procedures and training documentation up-to-date.
• Ensure standard operating procedures library stays current organized and accessible. Train employees in the use of the library to ensure a consistent workflow and skill base.
• Align training efforts with operational goals and schedules adapting as needed to support departmental initiatives.
• Support training related to humane and safe animal handling proper care and best practices in animal sheltering and welfare.
• Ensure consistent delivery of organizational values policies and best practices during training sessions.
• Maintain reporting on offered trainings staff and volunteer engagement and compliance with HSPPRs continuing education requirements.
• Communicate training plans and progress with department trainers supervisors and leadership.
• Coordinate training needs assessments to identify knowledge or skill gaps.
• Collect post-training feedback to help refine programs and ensure effectiveness.
• Stay informed on educational best practices and new training techniques.
• Use and train staff to use various software systems such as: SystemHub Chameleon Acuity Paylocity and Outlook.
• Participate in regular meetings of the Professional Development Committee Safety Committee and other relevant committees as needed.
• Represents HSPPR in a professional light and promotes HSPPR mission values and goals

Other

• Perform other duties as assigned.

Supervisory Duties

None

Physical Demands

• Regularly sits at a computer station in a shared office environment.
• The employee must regularly lift and move 25 or more pounds of moving weight and occasionally lift and move up to 40 or more pounds of moving weight.
• May be occasionally required to climb or balance stoop kneel crouch and crawl.
• Regularly required to sit reach with hands and arms talk hear and is frequently required to stand and walk. May be expected to be on feet for extended periods.
• Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available.
• Specific vision abilities required include close vision distance vision color vision peripheral vision and depth perception.
• Regularly exposed to noise and potential exposure to hazardous weather conditions.
• Potential exposure to cleaning supplies and other substances containing toxic or caustic chemicals.

Schedule Requirements

• Monday - Friday. Five 8-hour shifts
• May include occasional evening weekend and holiday shifts as needed

Workplace Type

• Fully on-site

Education/Experience Required

• 2 years of animal shelter operations experience; examples to include but not limited to: adoptions admissions animal care and animal handling.
• Basic animal behavior and veterinary knowledge.
• Ability to effectively read write interpret communicate perform basic problem solving and perform basic math as commonly expected from completion of a High School Diploma or Equivalent Education. Bachelors degree in adult education organizational leadership or training and development is preferred.
• Proficient with Microsoft Office software.
• Knowledge of adult learning theory various learning styles and effective information design.
• Experience with Quality Assurance (QA) preferred.
• Previous LMS administration experience or experience using systems to manage work preferred.
• Ability to manage multiple projects in a dynamic time-sensitive and sometimes remote work environment.
• Superior interpersonal oral communication and writing skills.
• Excellent organizational and facilitation skills.
• Positive attitude professional demeanor and flexibility.
• Valid Colorado Drivers License and insurable driving record required.

**Application Deadline: Saturday July 26 2025 or until position is filled**

Benefits include:

Health Insurance 401K with employer matching up to 4% of salary Dental and vision* Insurances Supplemental Group Insurance* Short and long term disability Insurance Paid time off Holidays Direct Deposit Personal Pet Perks

(*) Employee pays the full premium

The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer. To learn more about this program go to

The core values of the staff unite us and guide us to provide the best service to the animals in our care our organization and our community.

Core Values Statements-

• Compassion: We believe that animals matter. We are committed to treating animals and people with kindness respect and compassion.
• Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
• Integrity: We believe we can make the greatest impact by staying true to our mission always doing what is best for the animals and people of our community and by standing united in our decisions.
• Excellence: We are passionate about our mission and strive for excellence through continual learning innovation and the development of our board staff and volunteers.
• Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
• Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.

As a condition of employment with HSPPR you will be required to authorize HSPPR and ProScreening to conduct a background check before confirming an employment start date. The background check will include a criminal investigation verification of citizenship/immigration status and a motor vehicle record. By applying for this position you acknowledge and agree that any offers of employment will be contingent upon completion of the background check to the satisfaction of HSPPR.