Newsletter & Email Marketing Specialist
Own the Voice That Connects Our Global Hotel Community
Position: Email Marketing & Platform Communications Specialist
Location: Remote (Philippines preferred)
Job Type: Full-Time
Experience Level: Mid-Level
About Us
We are a global platform helping hotels increase direct bookings through education WordPress hosting live coaching and hands-on digital support. With clients and learners around the world we offer online courses webinars and a growing suite of tools designed to empower hotels to thrive in the digital space.
We believe great communication builds trust - and that starts with smart engaging email marketing and platform messaging.
The Role
Were looking for a creative organized and strategic Email Marketing Specialist who will be responsible for all outbound communications from our platform - including newsletters marketing emails course updates and system notifications.
Youll play a critical role in nurturing our audience of hoteliers keeping them informed inspired and engaged through every step of their journey with us.
Key Responsibilities
- Plan write and schedule weekly newsletters marketing campaigns and educational content emails
- Manage all email automations onboarding flows and transactional messaging (e.g. course signups reminders payment receipts webinar links)
- Work closely with the coaching product and community teams to align messaging across the platform
- Ensure every message - from promotional blasts to subtle notifications - is on-brand helpful and clear
- Monitor email performance (open rates CTRs engagement) and optimize for results
- Maintain clean well-segmented email lists and manage preferences/unsubscribes
- Draft and manage in-platform messages alerts and reminders to enhance the user experience
Qualifications
- Proven experience in email marketing and copywriting (portfolio or samples required)
- Familiarity with platforms like MailerLite Mailchimp ActiveCampaign or similar
- Strong grasp of email list segmentation automation and A/B testing
- Excellent written English and attention to tone clarity and conversion
- Ability to write clear transactional emails tooltips and user prompts
- Good understanding of customer journeys and user experience
- Comfortable working across teams and juggling multiple campaigns at once
Preferred (but not required)
- Experience writing for a hospitality travel or tech-savvy audience
- Knowledge of WordPress LMS tools or SaaS communication practices
- Understanding of deliverability best practices and basic HTML for email
- Experience writing in-app or platform notifications
What We Offer
- A remote-first flexible working setup
- Competitive compensation based on experience
- Opportunity to shape a trusted voice in a rapidly growing industry
- A meaningful role connecting with thousands of hotel professionals globally
- A collaborative team and mission-driven culture
How to Apply
Send your CV a brief cover letter and samples of emails or newsletters youve written
Let us know why youre passionate about email - and how youd help us make every message count.
Be the voice that keeps our audience informed inspired and always coming back.