Trust Administrator, Indigenous Wealth
Trust Administrator, Indigenous Wealth
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Job Description
Job Summary
Job Description
What is the opportunity
As a Trust Administrator Indigenous Wealth you will help administer a portfolio of Indigenous Trusts working with each community to help them achieve their goals. You will work closely with Associate Trust Officers Trust Advisors the Associate Director as well as a team of trust administrators and will act as a liaison between the First Nation investment Consultants Investment Managers and Auditors in order to ensure seamless service to the Nation. You will manage and develop strong relationships with existing and prospective clients professional advisors and varying centers of influence.
What will you do
- Assist Officers in all administrative functions
- Ensure all account information on internal systems is up-to-date complete and accurate
- Maintain all written verbal and electronic communication as required with internal and external contacts as well as with clients
- Investigate all inquiries and administrative errors and refer more complex issues to the Senior Officer
- Understand and follow all RBC processes and policies as required
- Promptly respond to client calls in the absence of the Officer or Senior Officer addressing client inquiries in a professional manner
What do you need to succeed
Must-have
- Minimum of one year of experience in the financial services industry
- Post-secondary education
- Intermediate to advanced Microsoft Excel and Word skills
- Exceptional written and verbal communication skills
- Excellent interpersonal skills and ability to deal with sensitive and difficult client situations in a professional manner
- Strong organizational skills meticulous attention to detail and solid follow-through capabilities
- Strong teamwork and relationship building skills as success in this role is dependent on working in cooperation with others
Nice-to-have
- Successful completion of STEP Canadas Foundations of Estate and Trust Administration course (CETA1) or willingness to complete within 6-12 months of employment
- Successful completion of the Canadian Securities Course (CSC)
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic collaborative progressive and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting engaging and retaining talent that:
- Drives RBCs high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
WMRT
Job Skills
Communication Critical Thinking Customer Service Management Decision Making Detail-Oriented Group Problem Solving Interpersonal Relationship Management Operational Delivery Time Management Trust Operations ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
