I-9 Administrator - Remote

We would love you to join us at Experian in helping us to shape the future of employer services for Human Resources compliance and outsourcing. We are looking for an I-9 Completion Analyst to support our I-9 clients and ensure accuracy in completion of I-9s and E-Verify submissions. Youll help shape a new business at Experian and help to guide market reach of our products in this space.

We are looking for a knowledgeable I-9 Processor to join our team. You will ensure compliance with Form I-9 documentation procedures. Your role will involve direct interaction with client employees through video calls to verify I-9 documentation and complete the Form I-9. The I-9 Processor will also guide clients through the I-9 process review forms for accuracy and help resolve any discrepancies related to I-9 and E-Verify. Additionally the I-9 Processor will respond to client inquiries and provide exceptional customer service.

As the ideal candidate you will work across functional units to ensure success. You will also manage a variety of tasks within a collaborative team environment while keeping tasks prioritized. The ability to raise issues before they turn into problems is critical. You also bring creative and strategic solutions to the table to help resolve issues. You are comfortable with web conferencing technology and working with individuals of diverse backgrounds. You will report to Experians Director - I-9 Delivery Operations.

You are:

• Collaborative Partner and build relationships and connect ideas across internal and external opportunities
• Creative and Curious Challenge traditional approaches inquisitive with a fondness in looking for new opportunities
• Determined and Disciplined Optimistic about what can be; persistent; You show a fierce commitment to challenging status quo

What youll do

• Work with client employees through web conference technology to ensure their Form I-9 is accurate
• Verify employment eligibility documents for legitimacy
• Enter document information into Form I-9 Section 2
• Upload documents into the Experian I-9 systems
• Be an expert in Form I-9/E-Verify
• Communicate with clients and their employees when additional information is needed to facilitate accurate Form I-9 and E-Verify completion
• Demonstrate expertise in Form I-9 documentation policies
• Conduct video calls with client employees to verify I-9 documentation and complete Form I-9.
• Provide guidance to clients on the I-9 process and ensure compliance with regulations.
• Review completed Form I-9 for accuracy and completeness.
• Collaborate with client employees to resolve I-9 and E-Verify discrepancies.
• Help answer client inquiries and provide accurate information.

Qualifications :

• High school degree; or two years of customer service-related experience or equivalent combination of education and experience
• Prior HR or I-9 experience
• Experience prioritizing multiple work items
• Experience analyzing documents resolving issues and making decisions
• Customer service-oriented with the ability to handle inquiries and resolve issues
• Experience with data entry
• Experience with Microsoft tools: Word Excel (can maintain complex spreadsheets) PowerPoint Outlook
• Experience dealing with dated materials and strict time limits

Additional Information :

Benefits/Perks:

• Great compensation package and bonus plan.
• Core benefits including medical dental vision and matching 401K.
• Flexible work environment ability to work remotely hybrid or in-office.
• Flexible time off including volunteer time off vacation sick and 12-paid holidays.

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LI-Remote

Remote Work :

Yes

Employment Type :

Full-time