General Manager of DaisyCare
General Manager of DaisyCare
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Reports to: CEO
Type: Full-time
Were turning the old install and disappear model on its head replacing it with quarterly proactive tech visits that keep systems humming clients happy and revenue recurring.
- Set the roadmap for DaisyCare from pricing and positioning to go-to-market.
- Define success: KPIs across satisfaction retention margins and growth.
- Evolve a working pilot into a scalable repeatable service model.
- Test refine and expand in some markets youll scale; in others launch from scratch.
- Own full P&L: revenue margins customer LTV and unit economics.
- Use data to forecast optimize and guide decisions across pricing ops and marketing.
- Rally a national team across ops tech marketing sales and field service.
- Align Daisy HQ franchisees and tech teams around this category.
- Build tools features and processes that elevate customer experience.
- Use feedback analytics and NPS to drive continuous improvement.
- Collaborate with marketing to craft offers campaigns and engagement tactics.
- Equip sales with positioning training and tools to drive adoption.
- Entrepreneurial mindset youve built or scaled something before ideally with real-world operations
- 510 years in general management category ownership or service operations
- Strong P&L fluency youve owned revenue margin and customer success simultaneously
- Experience in subscription services field ops or recurring B2C models
- Customer-first instincts you build with empathy and iterate with feedback
- Proven ability to navigate cross-functional environments and lead with influence
- Strong with data storytelling and strategic execution
- Bonus: experience in smart home consumer tech or home services
What We Offer:
- Competitive salary and performance-based incentives
- Medical Vision and Dental Insurance
- 401K
- Three weeks of paid time off
- Remote flexibility
- Opportunity to shape a key service offering in a rapidly growing company
- Collaborative and innovative work culture
- Our Mission - To enhance the human experience through smart spaces
- Our Vision - To be the most beloved brand in technology services
- Delight - We seek to go beyond satisfaction consistently bringing magical experiences and fulfillment to those we serve.
- Accountability - We are responsible transparent and committed to delivering on our promises.
- Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients franchisees and each other.
- Service - We have an unwavering commitment to serve our clients franchisees and each other to build enduring partnerships.
- You - We put relationships first. Whether you are a client franchisee trade partner or our newest team member we value you your unique background experience and perspective.
Please note: At this time we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.
This is a remote position.
Join the Team thats Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology fostering a sense of security comfort and happiness in their spaces. As we expand across the country were looking for passionate driven and innovative team members eager to contribute to our mission. While we have various open opportunities were always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery expand your role to leadership or even own a Daisy branch one day we providethe training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location and not to Daisy Corporate.
Required Experience:
Director
Employment Type
Full-Time
