Quality Engineering Supervisor, OTT (French Services) (Telework/Hybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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At CBC/Radio-Canada we all have a story to tell. Whats yours

If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms this is where youll want to be!

Every day youll have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products with one another and with the diverse voices that make our country so unique.

Youll have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. Were an innovative hub where the talented professionals we work with are respected and valued for their contributions. Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy high-performing teams. When you join our mission youre not only shaping the vision of CBC/Radio-Canada but the future of our country.

We know that commitment to equity inclusion and diversity is essential to creating content that mirrors and resonates with the rich and evolving makeup of our country. Were also committed to reaching out and connecting with our audience on multiple platforms; this includes creating virtual places where communities can come together.

There is an opportunity for this to be a full-time teleworking position. Work arrangements will be discussed with hiring managers per departmental guidelines.

Why is this role important

If you want to enter the world of digital media and be part of the change and growth of one of Canadas long-established and respected broadcasters this is your chance. CBC/Radio-Canada is looking for a Quality Engineering Supervisor to work with the OTT team. The OTT team is responsible for building maintaining and supporting some of the most prominent video streaming products in Canada: CBC Gem and ICI . You will lead the development on one of the value streams within the OTT product family. You will support the development team by contributing to the code providing guidance on technical approaches of features and ensuring work delivered meets requirements and adheres to coding best practices.

Every month millions of Canadians rely on Gem and ICI to inform enlighten and entertain them. Whether it is through news sports scripted shows or major events like the Olympic Games our streaming services express Canadian culture with a mission to serve all Canadians.

We welcome people who are strong collaborators and feel they can contribute in non-traditional ways. If youre passionate about Canada and you love technology learning and bringing out the

best in others youll love working in the OTT team at the CBC/Radio-Canada.

Heres why we should work together:

Our digital teams values - collaboration learning and continuous improvement - embody who we are as a people-focused digital-forward employer. We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths championing their ideas and supporting their pursuit of new skills and their desired career progression.

Perks you can look forward to:

• Flexible work schedules allowing you to prioritize yourself your family and your work.
• Work from home opportunities.
• Competitive total rewards package.
• 20% of time for innovation learning and development; wherever your interests lie.
• Opportunities to work with cutting edge technology.
• Opportunities for continued learning and professional development.
• Opportunities to become a member of our Employee Resource Groups.
• Pair programming and mentorship opportunities where you can learn from the best in the industry and help coach new talent.
• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected.
• A supportive management team committed to upholding the highest standards of diversity and inclusivity.
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.

How you will make an impact (responsibilities of the role):

• Lead a team of 6-12 direct reports (quality engineering analysts and quality engineering developers) to deliver high quality applications consistently within an Agile framework.
• Guide and engage with development teams to set up quality engineering practices implement and execute testing and contribute to testing libraries:
  • Set up guidelines and processes for creating test strategies test plans when to automate.
  • Audit automated test suites. Pointing out where to improve test performance and debugging test failures and flaky tests. Design tests and quality reviews. This includes automation of test environments and data setup/teardown.
  • Oversee test implementation and execution. This includes managing defect lifecycles and release processes.
  • Identify quality improvement opportunities including how to increase test automation coverage and suggest a plan of action.
  • Collect and make use of quality measurements using the data to improve processes and products.
• Work with development teams in evaluating and implementing new technologies and test platforms. Carry out activities that support development teams in terms of quality management best practices.
• Direct responsibility to mentor coach develop our Quality Engineers and foster collaboration in their daily work who report into you.
• Support activities in relation with employee progression such as hiring annual reviews performance improvement plan (if necessary) in partnership with your manager.
• Actively fostering a diverse and inclusive team environment where all members feel valued respected and empowered to contribute their unique perspectives.
• Working with senior management and Solution Architects to define and champion technical objectives for the team.
• Having an opportunity to join a company with a mission value set and tech-forward approach that aligns with your own; a place where knowledge-sharing guides your learning.
• Wanting to be part of a fun team engaged in a continuous learning culture where you can take on new challenges and be a significant contributor to engaging our pan Canadian audience.

What you could bring to our team:

• You have 5 years or more experience in software development and/or at least 5 years of experience in quality management especially in the area of test automation and experience leading people.
• You have demonstrated the ability to drive innovation and improvements on overall quality processes including developing and monitoring quality standards and measurements.
• You have exposure to a variety of different testing techniques such as UI Testing Test Driven Development user journey testing user story testing and others. You have participated in designing and implementing a products test strategies.
• You are experienced in a variety of test types both functional and non-functional e.g. unit integration contract accessibility and performance testing.
• You have built test automation pipelines as part of a products CI/CD process. You have a good understanding of branch strategy and Git workflow experience with continuous integration platforms (eg. CircleCI).
• Knowledge and experience using:
  • Debugging Proxies (e.g. Charles Postman etc).
  • Mocking Frameworks.
  • Unit Testing Frameworks (e.g. XCTest JUnit).
  • UI Testing Frameworks.
  • Cross platform frameworks like Kotlin Multiplatform.
  • Browserstack for Native Mobile Apps.
  • Build Tools (eg. Gradle).
• You are knowledgeable in a number of test and automation platforms and frameworks e.g. Jenkins Robot Selenium Cypress Appium Playwright. You have experience in observing optimizing and tuning test performance.
• You have worked with Agile methodologies. You understand the software development ecosystem and the role that quality management plays in it.
• You have experience coaching teams to adopt a quality mindset and practice quality engineering. You are able to analyze and guide a team through the tradeoffs between investing in manual or automated testing.
• You are a problem solver and communicate well. You take ownership of the work you do see problems as opportunities and love sharing new ideas. You are a dynamic individual who loves to learn and connect with others.
• You possess a degree diploma or equivalent in a software development or scientific/engineering related discipline delivered by a recognized learning institution. But we know not everyone gains their programming skills this way.

Assets:

• You possess broad skill sets on various types of tests their design and execution patterns especially non functional tests like security and resiliency.
• You have experience in automating testing of high-traffic media-rich websites including performance and load testing.
• You are a domain expert of one or more mainstream test or automation platforms.
• You are multilingual in programming languages. You are proficient in writing with a number of languages and you can read most languages.

Please note this is a 12-month contract position renewable annually. This regular position is not a consulting assignment but a long-term opportunity with attractive CBC/Radio-Canada employee benefits.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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