Loyalty & Reward Specialist
Loyalty & Reward Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 68000 - 85000
1 Vacancy
Job Description
Mark Anthony Group is an entrepreneurial drinks company built from the ground up by thinking differently innovating and doing the unexpected. Our company is rooted in family values a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers in 1972 weve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands includingWhite Claw Hard Seltzer Mikes Hard Lemonade Cayman JackandMs by Messi.
The objective of this role is to create meaningful connections with our consumers through well executed loyalty and reward propositions which will provide them with enhanced ways of connecting with our brands. By centralizing this function we will bring efficiencies andalignment and provide markets with additionalsupport.
Accountabilities
- Local Collaboration: Embed loyalty in campaigns across local teams.
- Loyalty Program Operations: Manage daily loyalty operations using digital tools.
- Rewards Calendar Management: Plan reward calendars with local brand alignment.
- Consumer Proposition Development: Collaborate in the creation of loyalty propositions that deepen consumer connection.
- End-to-End Project Delivery: Lead loyalty projects from concept to launch including performance tracking.
- Platforms & Tools: Deploy rewards via optimized loyalty tech platforms.
- Compliance & Governance: Ensure loyalty compliance with global industry regulations.
Key Metrics & Financial Targets
- # of Consumers in Database
- Active consumers
- Penetration
- Engagement with the community (CTR Web Traffic)
Own:
- Rewards Program & Community Management Service
Influence:
- Playbook Strategy local strategy plans
Critical Relationships:
Your Cross Functional stakeholders & support needed or given:
- Local Marketing Innovation and Brands Teams
- Compliance
Shared accountabilities & support needed or given:
- Digital Centre of Excellence colleagues
Skills Needed to be Successful:
- Bachelors Degree
- 2 years experience in a similar role.
- Loyalty / Rewards program experience
- Cross-collaboration
- Interest in optimising processes
- Using insight to create engagement with consumers
- Digital Marketing Experience
- User ofCRMtools
What You Will Learn In This Role:
- Supporting Loyalty Program
- Learning about consumers and their needs
- Loyalty & Beverage Brand connection
- Enhanced ability to thrive in an ever-changing environment
Compensation:
Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions location. The final agreed upon wage may vary based on the job-related knowledge skills and experience of the individual.
- Competitive annual salary from $68000 to $85000.
- Bonus plan designed to recognize company performance and individual contributions
- Comprehensive health and welfare benefits
- Company matching 401(k) contributions
- Paid time off including annual leave paid sick time and holidays
- Extensive opportunities for training development and career growth
At Mark Anthony we exist to Unearth the Extraordinary:
Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day connecting our global organization across all business units roles and locations. We are:
Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.
Ambitiously Curious
We stay curious dreaming big and navigating the unknown with an enduring belief in better.
Made With Humility
We bring humility authenticity fun and support to every collaboration and celebrate wins as a team.
Daringly Disruptive
We disrupt the status quo moving fast to seize opportunities and acting scrappyto stay ahead of industry giants.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
