Continuous Improvement Lead
Continuous Improvement Lead
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Job Description
Team Continuous Improvement
Working Pattern - Hybrid 2days per week in any of the Vitality offices (Bournemouth London or Stockport).Full time hours. This is a 9 month Fixed Term Contract.
Top 3 skills needed for this role:
- Data Modelling / Use of statistical software to conduct this
- Continuous Improvement (practical application of the DMAIC framework)
- Stakeholder Engagement (senior level & mid level)
What this role is all about:
Vitality Continuous Improvement Leads are accredited Lean Six Sigma Black Belts. Black Beltsareexperts in statistical analysis leaders mentors and strategic advisors.
Responsible for working closely with Product Delivery Executives Heads of Portfolio and Product teams to consult direct and advise on opportunities within their Product Delivery Streams. They will do this by a few methods either by reacting to issues problems or assumptions that have arisen within the journey (e.g. an OKR is underachieving) or by proactively using the data and resources available to identify opportunities.
Key Actions
IDENTIFICATION & VALIDATION OF OPPORTUNITIES AND PROBLEMS Outputs: Epics (Project Briefs) & analysis that contributes to Epics (Project Briefs).
- Statistical root cause analysis to validate what could unlock a potential opportunity or driving a problem.
- Feed these identified and validated items into the Product Delivery Streams & operational leadership team as draft Epics to be considered for prioritisation. Help to support getting Epics into the funnel and change delivered.
PROCESS DESIGN & OPTIMISATION Outputs: Business process maps customer journey maps gap analysis and process documentation
- Analyse and streamline processes to enhance efficiency reliability and reduce waste.
- Proactively design efficient processes as we introduce change to ensure expected outcomes are achieved.
ADOPTION & PERFORMANCE MONITORING Outputs: Control charts reporting and Failure Modes Effects Analysis (FMEAs).
- Identify and implement robust controls as we introduce change to monitor performance and ensure adoption targets and expected outcomes are met.
TRAINING & MENTORSHIP Outputs: Bespoke training material and training delivery
- Train business on CI methodologies and tools.
- Embed CI culture and lean thinking throughout the business.
OPERATIONAL CONTINUOUS IMPROVEMENT OWNERSHIP Outputs: Project Charter
- Guide initiatives (using DMAIC framework) originating from within operational areas to drive long-term business success.
What do you need to thrive
- Certified Lean Six Sigma (LSS) Black Belt demonstrated the use to LSS skills and tools.
- Extensive experience of conducting hypothesis testing using statistical analysis software.
- Minimum of 5 years in a continuous improvement environment.
- Excellent communication coaching and feedback skills.
- Bonus Schemes A bonus that regularly rewards you for your performance
- A pension of up to 12% We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance With its own set of rewards and benefits
- Life Assurance Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
- Help you to be the healthiest youve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
About You
About Us
Were really excited to announce that we have recently been awarded Top 10 Best Places To Work in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand here to make the world a healthier happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit our business benefits and society benefits. Were successful because we attract develop and retain the best people and because we care.
At Vitality were committed to diversity and inclusion because its good for our employees for our business and for society. We welcome applications from individuals of all backgrounds experiences and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested please submit your application as soon as possible.
Employment Type
Contract
