Manager, Administration - Rail
Manager, Administration - Rail
Posted on :
14-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-07-2025
Job Description
Employees and/or union members will be given priority consideration in the hiring process per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants if hiredmust comply with CTAs residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
No employee or applicant for employment will be discriminated against because of race color creed religion sex marital status national origin sexual orientation ancestry age unfavorable military discharge disability or any other status protected by federal state or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees unless undue hardship would result. If you require an accommodation in the application or hiring process please contact prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
During the hiring process CTAs Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.
Please click link below to review the benefits offered at the CTA.
SUMMARY
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants if hiredmust comply with CTAs residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
No employee or applicant for employment will be discriminated against because of race color creed religion sex marital status national origin sexual orientation ancestry age unfavorable military discharge disability or any other status protected by federal state or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees unless undue hardship would result. If you require an accommodation in the application or hiring process please contact prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
During the hiring process CTAs Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.
Please click link below to review the benefits offered at the CTA.
SUMMARY
Supervises and coordinates administrative activities and programs in support of maintenance transportation and customer assistance functions within assigned locations and terminals. Plans directs and monitors key administrative functions for all personnel to ensure compliance with Authority and federal and state rules and regulations.
PRIMARY RESPONSIBILITIES
- Manages department manpower functions.
- Plans and supervises manpower requirements based on reviewing picks and scheduling needs.
- Identifies and recommends training for various qualifications by reviewing various reports that provide manpower and budgetary information that assist in making business conscious recommendations i.e. Manpower Productivity Report Distribution Report Overtime Report Department Payroll and Non-Scheduled Work Reports.
- Manages terminal level employee attendance control and filling of all scheduled and non-scheduled absences.
- Reviews terminal budgetary expenditures and reports for manpower and supply/equipment needs.
- Supervises and coordinates research analysis development and preparation of the operating fiscal year budgets for assigned areas within the Department. Retrieves updates and maintains administrative database information.
- Assists executive management in the development and administration of department programs policies goals and objectives.
- Evaluates and monitors the performance of staff personnel for compliance with Authority programs and policies and attainment of goals and objectives.
- Conducts investigations and interviews for corrective action and prepares and responds to grievances and recommendations for discharge reports. Maintains records pertaining to CTAs drug/alcohol policy as it relates to terminal personnel and coordinates the notification of personnel who have been selected for random testing.
- Oversees the maintenance and review of various departmental reports such as:
- Complaint logs fire drills motor recertification and quarterly reports from managers on mentoring morale innovation succession and condition of facility etc. to maintain administrative controls.
- Monitors supervises and maintains various administrative reports such as Manpower Productivity Distribution Non-Scheduled Work Clerk Schedule and Attendance.
- Represents terminal to internal CTA departments for various company-wide programs such as employee recognition mentoring etc. Maintains control of facility security and evacuations. Has oversight control of facility quality and condition.
- Plans reviews and supervises clerks administrative managers and employees in consultation with local union to administer various picks.
- Maintains inventory of department supplies and equipment.
- Hires trains develops monitors and evaluates performance of staff. Reviews and recommends personnel actions for approval.
- Performs related duties as assigned.
MANAGEMENT RESPONSIBILITIES
Reporting to this position may include the following jobs:
Job Title
- Towermen Switchmen Rapid Transit Operators Customer Service Representatives Customer Service Assistants Flagmen Information Specialists Transitional Return to Work (TRTW) Employees.
- Universal Rail Supervisors
- Rail Terminal and Universal Rail Clerks
- Project Specialist II Rail Operations
CHALLENGES
- Balancing the requirements of scheduled and extra service with available budget and manpower to achieve customer satisfaction within financial constraints.
- Maintaining amicable working relations between all management levels and various departments.
- Keeping abreast of various departments policies and procedures.
- Being thoroughly versed on the various contracts representing the departments unionized employees.
EDUCATION/EXPERIENCE REQUIREMENTS
- Bachelors degree in Business Administration Computer Science or a related field plus four (4) years of experience managing administrative processes or an equivalent combination of education and experience.
- Required to complete and maintain CTA Rail Safety Training certification.
PHYSICAL REQUIREMENTS
- Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
- Required to work in the presence of 600 volt DC electrical current and around moving trains.
- May be required to work outdoors for extended periods of time during emergencies.
- Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE SKILLS AND ABILITIES
- Detailed knowledge of budget management practices and procedures.
- Detailed knowledge of payroll processes and procedures.
- Detailed knowledge of grievance and discipline procedures.
- Detailed knowledge of the rules regulations policies and procedures governing rail route operations staff rail route operations and maintenance including the functions of staff.
- Working knowledge of CTA organizational structure and its associated functions and responsibilities.
- Working knowledge of the collective bargaining agreements pertinent to rail operations staff including applicable labor contract provisions.
- Working knowledge of budgetary accounting and financial analysis techniques principals practices and procedures.
- Strong administrative and managerial skills to effectively direct the activities of assigned personnel.
- Strong analytical skills.
- Strong verbal and written communication skills.
- Good computer skills.
- Good research skills.
- Ability to work with multiple departments in resolving grievance issues.
WORKING CONDITIONS
- General office environment.
- Works various hours and days at various terminal office conditions. Occasionally maybe required to work outside.
- Normal workweek is 45-50 hours.
- On call 24-hours a day 7-days a week.
- Required to work 12-hour shifts 7-days a week when an emergency is declared.
EQUIPMENT TOOLS AND MATERIALS UTILIZED
- Standard office equipment.
- Personal computer and related software (Microsoft Word Power Point Excel etc.).
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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