Financial Operations Senior Representative - Hybrid - St. Louis, MO
Financial Operations Senior Representative - Hybrid - St. Louis, MO
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
*This is a hybrid position which requires going to the St. Louis MO office 3 days/week and working remotely 2 days/week. Must be local to the St. Louis MO office.
POSITION SUMMARY
This position works to assist members with recoupment resolution and delivers specific delegated Accounting/Financial Operation Reporting tasks assigned by a supervisor in direct support of the Department of Defense Tricare contract. The individual in this role must be able to meet all productivity standards set by the contract including obtaining access to Government systems.
ESSENTIAL FUNCTIONS
Performs a broad range of tasks which include but is not limited to:
Answering member phone calls
Researching accounts in government systems and applications
Collecting and processing member payments
Creating document packets summarizing collection efforts for Tricare beneficiaries with outstanding debt
Transferring qualifying recoupment cases to Defense Health Agency (DHA)
Reconciling and auditing functions that are account and process specific
Delivering straightforward administrative and/or other basic business services in Accounting/Financial Reporting/Financial Operations
Analyzing and verifying internal consistency completeness and arithmetic accuracy of account documents; making adjustments when appropriate
Ensuring compliance with the Tricare contract and performs to contract KPIs
QUALIFICATIONS
This is a hybrid position which requires going to the St. Louis MO office 3 days/week and working remotely 2 days/week. Must be local to the St. Louis MO office.
HS diploma or GED required
2 years relevant experience
PC skills Microsoft Office programs strong Excel and Access skills
Knowledge of Generally Accepted Accounting Principles
Proficiency in accounting processes procedures and controls
Strong attention to detail
Experience working with cross functional departments to research and resolve issues
Excellent problem solving and analytical skills
Demonstrated ability to meet multiple deadlines and manage varying workloads
Excellent verbal and written communication skills
Ability to work a flexible schedule to accommodate departmental and project deadlines
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Employment Type
Full-Time
