Senior Vice President for Resident Services, Partnerships, and Initiatives (RSPI)
Senior Vice President for Resident Services, Partnerships, and Initiatives (RSPI)
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Job Description
The New York City Housing Authority (NYCHA) the largest public housing authority in North America was created in 1935 to provide decent affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 17 New Yorkers providing affordable housing to 528105 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177569 apartments in 2411 buildings across 335 conventional public housing and PACT developments. NYCHAs mission is to provide quality housing for New Yorkers that is sustainable inclusive and safe while fostering opportunities for economic mobility. Since the 2019 Agreement between NYCHA the Department of Housing & Urban Development (HUD) and the U.S. District Court Southern District of New York (SDNY) NYCHA has been working under a Federal Monitor structure. The HUD Agreement sets the requirement to create a new Organizational Plan in collaboration with the Federal Monitor and sets forth various compliance related targets for NYCHA across major operational areas including: Lead Mold Heat Elevators Pest Waste Management and Inspections.
Your Team
The Resident Services Partnerships & Initiatives (RSPI) division has an overall team of over 250 staff persons and a senior team that includes departments focused on resident elections & voting resident engagement & outreach services social services community partnerships resident economic empowerment & sustainability and resident health initiatives. The teams are located both in central offices as well as at the properties across the City. These teams also manage strategic partnerships with varying stakeholders across NYC including community-based organizations city state and federal agencies.
Your Impact
Reporting to NYCHAs Chief Operating Officer (COO) with extremely wide latitude for independent initiative judgment and decision making the Senior Vice President for Resident Services Partnerships & Initiatives (RSPI) will execute a new vision and operating model for NYCHAs engagement with all residents. The core mission of RSPI is to connect residents to economic opportunity; to engage with residents and other partners on issues regarding NYCHA operations and community programs; and to foster connected and vibrant public housing communities through active Resident Association Boards.
Your Role
The Senior Vice President for RSPI will:
-Manage and direct the work of a team of over 250 staff including Vice Presidents and Senior Directors with large teams.
-Oversee the transformation and institutionalization of an updated resident engagement approach.
-Build a direct relationship with Operations Communications Law Asset and Capital Management Real Estate Development Intergovernmental and other internal departments to increase transparency and information flow between residents and NYCHA.
-Model and support a culture of accountability and leadership amongst staff.
-Develop and leverage strategic partnerships with varying stakeholders across NYC including community-based organizations city state and federal agencies and other entities that enhance the social and economic outcomes for NYCHA residents.
-Manage key relationships with NYCHA stakeholders including residents resident leaders elected officials city agencies and community leaders.
-Collaborate with workforce development organizations and other service providers to develop new models of fostering economic opportunity for NYCHA residents.
-Drive NYCHAs commitment to connect residents to quality community programs and social services through a data- and outcomes- measurement approach.
-Identify and leverage innovative funding and partnership opportunities that yield positive outcomes for public housing families. This includes active and formal partnership with the Public Housing Community Fund.
-Serve as a senior executive within NYCHA interfacing regularly with other members of organizational leadership and driving cross-team decision-making.
Key Competencies:
-Strong Leader and Capacity Builder: Proven leader with the ability to lead a diverse and dynamic set of team members on an individual and agency level. This includes the ability to cultivate innovation and ownership while enforcing accountability and maintaining high expectations of staff and partners and a track record as a strong people manager.
-Solutions-Driven Entrepreneur: A creative thinker especially with experience in planning and implementing projects to address human services for diverse populations.
-Strategic Visionary: Mastery of high-level delivery strategies and technical project details with the ability to project how future trends and consequences should drive present decisions.
-Exemplary Communicator: Ability to communicate clearly both verbally and in writing to a wide variety of stakeholders. Capable of translating complex and potentially confusing information for the layperson.
-Inclusive Voice: Ability to communicate with diverse communities in particular ones that are racially ethnically linguistically or socioeconomically diverse and in involving underrepresented voices especially in shaping policy.
-Ambassadorial: Proven connector collaborator and bridge-builder with demonstrated ability to work with individuals and organizations of diverse backgrounds and perspectives.
-Practitioners Experience: Demonstrated expertise in community relations resident services community organizing program development and management.
-Systems-oriented: Administers financial management strategic planning performance-based management organizational management and program assessment systems.
-High Emotional Intelligence: Conflict management empathy adaptability emotional control patience resilience positive outlook and strong social skills.
-A thorough understanding of HUD federal regulation 24 CFR 964.
Additional Information
employees applying for transfer promotion title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
ASSISTANT EXECUTIVE DIRECTOR ( - 10174
Qualifications :
1.A baccalaureate degree from an accredited college or university and five (5) years of full-time paid experience in an administrative executive or consultative capacity in a large public housing agency; or
2.A satisfactory equivalent.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time