Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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Job Description
Job Description
We are looking for a motivated and detail-oriented Entry Level Customer Service Assistant to join our dynamic team. This role is ideal for someone who enjoys helping others is eager to learn and seeks to build a career in a supportive environment. You will serve as the first point of contact for our clients assisting with inquiries resolving basic issues and ensuring a positive client experience.
Responsibilities
Handle incoming calls emails and client inquiries in a professional and timely manner
Provide accurate information regarding our services properties and procedures
Maintain updated records of client interactions and transactions
Assist in scheduling appointments and property viewings
Support senior customer service representatives and other departments as needed
Identify client needs and ensure follow-up to guarantee satisfaction
Help maintain a clean and organized customer service environment
Qualifications :
Qualifications
High school diploma or equivalent required; associates or bachelors degree is a plus
Strong communication and interpersonal skills
Customer-focused with a problem-solving mindset
Ability to work efficiently both independently and as part of a team
Basic computer skills and familiarity with office software (MS Office etc.)
Ability to manage time and multitask in a fast-paced environment
Previous customer service experience is a plus but not required
Additional Information :
Benefits
Competitive annual salary ($50000 - $55000)
Opportunities for growth and professional development
Supportive and inclusive work environment
Paid training and onboarding
Health dental and vision insurance options
Paid time off and holidays
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
