Payment Operations Lead
Payment Operations Lead
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Job Description
About the role:
Job Title: Payment Operations Lead Location: Head Office Leicestershire Salary: Competitive plus bonus & benefits
Play a pivotal role in managing 4bn in global payments.
Lead a high-performing team.
Drive ERP transformation.
Were looking for aPayment Operations Lead who thrives in fast-paced high-volume environments and has a passion for operational excellence leadership and change. This isnt just about managing processesits about owning them end to end from strategy to execution and leading a team through a major transformation.
In this role youll be responsible for the accurate timely and secure disbursement of over 4 billion in payments annually across our global operations. Youll lead a UK-based team of three manage offshore resources and be the go-to person for all things payment operations.
Your leadership will be especially critical as we embark on a major ERP system change your expertise will ensure that we land this transition smoothly efficiently and with zero disruption to our global payment commitments.
What Youll Be Doing
- Lead & empower your team to deliver accurate compliant payments while fostering a culture of continuous improvement.
- Own the end-to-end payment cycle including supplier payments payroll taxes intercompany transfers and more.
- Drive the ERP transition for paymentsleading UAT cutover planning go-live readiness and post-launch support.
- Manage external relationships with banks and PSPs and maintain internal partnerships across Treasury AP Payroll IT and beyond.
- Champion compliance & risk management ensuring we meet internal controls and external regulations to the highest standard.
- Innovate and improveintroduce new tools automation and streamlined processes that reduce risk and increase efficiency.
About the role:
- Proven experience leading payment operations in a large complex environmentideally a global retailer or similar high-volume organisation.
- Strong leadership skills with a track record of developing UK and offshore teams.
- A deep understanding of global payment methods and compliance frameworks (AML sanctions treasury controls).
- Hands-on experience with ERP systems (SAP Oracle) and ideally exposure to payment automation tools (e.g. RPA payment factories).
- A problem-solving mindset and a calm proactive approach to change and challenges.
- Excellent communication and stakeholder management skills.
Desirable:
ACT/CIMA/ACCA/ACA qualified (or equivalent) and experience with payment transformation projects.
Why Join Us
Were not just processing paymentswere powering growth supporting global operations and helping teams across the world stay agile and effective. If youre ready to step into a high-impact leadership role where change is on the horizon and your ideas will be heard wed love to hear from you.
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Employment Type
Full-Time
