Aging Services Supervisor
Aging Services Supervisor
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
AGING SERVICES SUPERVISOR
Division of Aging and Adult Supervisor (DAAS)
Aging and Disability Services (ADS)
Address: 1789 West Jefferson Street Phoenix Arizona 85007
Salary: $35.6862 hourly
Grade: 22
Closing Date: 7/21/2025
Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!
The Department of Economic Security Division of Aging and Adult Services is seeking a dedicated and experienced leader to assist with the planning implementation and oversight of programs and services funded under the Older Americans Act. The OAA Supervisor plays a key leadership role in ensuring older adults in Arizona receive high-quality services that support their independence health and well-being.
In this role you will supervise and support staff involved in the delivery and coordination of OAA programs (e.g. case management nutrition services caregiver support legal assistance); interface with Arizonas eight Area Agencies on Aging (AAAs) to ensure effective service delivery and monitor for compliance with federal and state regulations; analyze data and prepare reports related to program outcomes performance metrics and budget utilization; facilitate training technical assistance and continuous improvement efforts for staff and providers.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meetings of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
- Oversee and provide orientation to program staff to ensure accountability for quality of service to customers.
- Coordinate and evaluate program services. Provide supervision to subordinate staff sets work priorities and prepare staff evaluations.
- Gather review and maintain data and other information necessary for programmatic assessment analysis and reporting. Prepare reports in accordance with governing requirements.
- Analyze and assess services policies and systems and recommend and implement best practices. Interpret federal and state regulations governing programs and develop necessary policies to ensure compliance. Monitor the efficiency effectiveness and productivity of the unit.
- Monitor budgets on an ongoing basis with appropriate Division staff. Prepare and review reports on service delivery and budget expenditure allocate and reallocate funds as necessary. Ensure compliance with grant policies and regulations.
- Provide ongoing technical assistance and guidance to contractors.
- Coordinate as appropriate with the Public Information Office to analyze and respond to the inquiries and requests from the public community and media. Conduct presentations to both internal and external stakeholders in a positive and professional manner.
Knowledge of:
- DES Division of Aging and Adult Services policies procedures and programs
- Principles practices and professional standards in the field of aging
- Community organizations social service resources setting goals planning and staff development.
- Applicable federal and state statutes administrative rules and regulations Principles and practices of budget development policy and
- procedures strategic planning and personnel management
Skills in:
- Effective management of programs and staff
- Research programmatic/fiscal data analysis and evaluation and preparing ad hoc reports
- Interpreting program policies and procedures
- Establishing structure and systems through which activities are arranged defined and coordinated in terms of some specific objective
- Developing and writing contractual requirements for programs
Ability to:
- Develop program goals set priorities and manage a widely varied workload
- Analyze interpret and present policy concepts
- Analyze statistical/fiscal data and technical concepts
- Develop test and implement changes essential for continuous improvement
- Identify and effectively address critical issues in a timely fashion and follow projects through completion
The ideal candidate for this position will have:
- Bachelor of Arts or a Bachelor of Science in an undergraduate or graduate program such as public administration social work gerontology business administration economics industrial engineering or closely related field AND one year of professional experience in social service programs human service fields government finance and/or other public policy development.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please call Cherece Johnson at or email
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Cherece Johnson at or email Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
Manager
Employment Type
Full-Time
