DescriptionPrimary Duties & Responsibilities
- Provide application test and quality support for key customers in the San Francisco Bay Area/Silicon Valley for Coherents optical communications products primarily optical transceivers/transponders/active optical cables for fiber optic networking.
- Support customer qualifications of Coherent products. Emphasis on handling issues associated with meeting customer performance and reliability requirements.
- Engage in discussion with customers and respond to direct technical inquiries
Drive customer product test and reliability requirements through the internal Coherent organization - Write Application Notes and white papers relevant to product application and test and for sales and customer distribution
- Prepare and deliver product application presentations to customers and internal organization as appropriate
- Analyze customer specifications and establish gap analyses
- Provide customer system design feedback to both marketing and engineering
- Provide occasional technical and customer support at trade shows as needed
- Work as a team member with other FAEs worldwide
- Some travel may be required as global conditions permit
Education & Experience
Bachelors degree in engineering/sciences preferred
Minimum of 7 years in the communications industry with working experience in technical positions
Customer-facing experience a plus
Problem solving skills related to electronic/electrical mechanical and/or photonics products
Skills
- Good communication and interpersonal skills
- Computer literate education and experience w/ Microsoft products Oracle Salesforce
- Can work independently and within a team environment
Familiarity with networking equipment including work with optical transceivers is a plus
Working Conditions
- Normal office conditions during customer site visits may be exposed to some dust some level of noise etc.
Physical Requirements
- Must be able to do occasional light lifting (max 25 lbs)
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location this position may be responsible for the execution and maintenance of the ISOand/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
CultureCommitment
Ensure adherence to companys values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity Create an Environment of Trust
Collaboration Innovate Through the Sharing of Ideas
Accountability Own the Process and the Outcome
Respect Recognize the Value in Everyone
Enthusiasm Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
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