Rooms Internship (Operational)

Marriott Hotels Resorts

Posted on : 13-07-2025

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1 Vacancy

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Job Location

Madrid - Spain

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 13-07-2025

Job Description

Description

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will get immersed in Marriotts culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management youll be better prepared to pursue opportunities post graduation. Heres to exploring kickstarting your dream career and joining us on your journey!

To be considered for an internship you must be a current college or university student. Want to join us Apply now!

Internship Overview To get a clear overview what positions are offered as a trainee we have created a list of the departments within the Rooms Division. Please be reminded that this information serves as a guide. During the first day at the hotel we will decide in which department you would develop your skills best. While taking your profile into account the divisional leader will place you in a department where you will have a great impact. Furthermore you will have opportunities for lateral service which gives you the change to develop your talents in other departments.

FRONT OFFICE: Front office areas include Bell/Door Staff Guest experience Guest Relation and Reception. takes ownership of guest needs in a professional and proactive manner to ensure visitors always experience a unique and personalized experience. This varied role involves responding to internal and external phone calls managing guest requests either pre arrival or onsite as well as special arrangements and queries. be focus on meet anticipate and exceed guest expectations throughout their stay and will work in a stable and efficient pre-arrival. Process all guest check-ins and check-outs.

HOUSEKEEPING: support to Houskeeping Supervisor Supervising employees and assist housekeeping management in managing daily activities of Housekeeping. Directs and works with employees to ensure property guestrooms public space and employee areas are clean and well maintained. Completes inspections of guest rooms public areas etc. after being cleaned to ensure quality standards are met and holds people accountable for corrective action. Run room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry. Document and resolve any issues and complete required paperwork. Assists management in training scheduling evaluating counseling disciplining motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process

Spa: Schedule services for individuals and large groups using the hotels reservation software system spa/salon. Call guests to confirm scheduled services. responder at questions about available services. Update the list of reservations/cancellations throughout the day inform suppliers of last minute changes and resolve scheduling issues as needed working with supervisor/manager. Register guests for appointments confirm first and last name and provide general spa guidance to guests in your care Arrival. Promote and sell spa/salon services. Obtain the assigned bank and guarantee the accuracy of the money contracted obtain the necessary change for the expected level of business and keep the bank safe at all times. Notify Engineering of maintenance and repair needs

marriotthotelinternship

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Intern

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Marriott Hotels Resorts

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Rooms Internship (Operational)

Marriott Hotels Resorts

Job Description

Employment Type

Company Industry

Key Skills

About Company

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