Manager Technology and Innovation

Full Time Permanent

Based in Cairns and Edmonton

Salary: Wuchopperen Health Service Limited Enterprise Agreement (2023)

Administrative Grade 8 $126788 $138686 per annum

Wuchopperen Health Service

Keeping Our Generations Growing Strong

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

Benefits of working with Wuchopperen:

• We provide a positive work culture and a diverse and inclusive environment. Our people matter to us and we are committed to supporting them:
• Competitive Salary 12% Super Salary Sacrifice (up to $15899 for tax free benefits and $2650 p/a for entertainment benefits).
• 5 weeks annual leave and 15 days personal leave pro rata.
• Commitment to professional development.
• EAP for employees and family members.

About the role:

Reporting to the Director of Corporate Support the Manager of Technology and Innovation leads the Information Technology (IT) team in delivering innovative reliable and high-quality technology solutions and internal service delivery. This role is pivotal in aligning technological initiatives with Wuchopperens strategic objectives and ensuring the organisations information management needs are met effectively.

Key Focus Areas:

1. Strategic IT Project Delivery:

Lead the planning execution and evaluation of IT projects that enhance organisational performance digital capability and service innovation.

2. Data Governance & Business Intelligence:

Oversee the integrity security and strategic use of organisational data including client information systems such as Communicare and other programmatic platforms.

3. Technology Roadmap & Infrastructure:

Develop and implement a forward-looking technology roadmap that ensures scalable secure and resilient IT infrastructure aligned with future organisational needs.

4. Governance & Compliance:

Establish and maintain a robust governance framework ensuring compliance with legislation cybersecurity standards and quality frameworks.

Key responsibilities:

• Drive Wuchopperens digital transformation agenda providing expert leadership in IT strategy enterprise architecture and innovation planning.
• Develop and maintain risk-based IT policies and procedures in step with best practice and aligned with ISO/IEC 27001 ISO 9001:2015 RACGP and HSQF standards embedding innovation and continuous improvement.
• Build a high-performing IT team culture that embraces agile methodologies continuous learning and collaborative problem-solving.
• Oversee the delivery of IT services cloud platforms and digital projects ensuring alignment with organisational priorities and user-centric design.
• Drive strategic vendor partnerships to enhance service performance value and innovation.
• Implement advanced data analytics capabilities to support evidence-based decision-making performance reporting and compliance with funding body requirements.
• Lead business process transformation initiatives including automation system integration (e.g. Communicare Quality Management Systems) and data interoperability.
• Monitor and report on IT performance metrics including service delivery cybersecurity incidents and system uptime contributing to strategic reviews.
• Participate in organisational and community initiatives that support the health and wellbeing of Aboriginal and Torres Strait Islander people.
• Ensure adherence to Wuchopperens policies including Workplace Health & Safety Staff Code of Conduct and contribute to ongoing quality improvement.
• Undertake additional responsibilities as required consistent with skills and organisational needs.

Core Capabilities:

For applicants to be successful in this role they should demonstrate:

1. Proven strategic leadership in IT and digital transformation including experience managing enterprise systems cloud migration cybersecurity frameworks and the development of scalable secure IT environments in complex organisations.
2. Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.
3. Strong analytical and problem-solving skills with the ability to apply risk-based thinking innovation and develop emerging technologies (e.g. AI automation data analytics) to improve service delivery and organisational resilience.
4. Excellent communication and stakeholder engagement skills including the ability to translate technical concepts for non-technical audiences and advocate for digital equity and inclusion.
5. Extensively developed interpersonal skills including the ability to liaise with and effectively advocate for Aboriginal and Torres Strait Islander people.
6. Demonstrated ability to work autonomously and collaboratively managing competing priorities sensitive information and cross-functional teams in a dynamic environment.
7. Demonstrated ability to meet and work within the core values and behaviours of Wuchopperen.

Qualifications and experience:

A relevant Bachelor level degree qualification and at least five years experience relevant to the position is mandatory.

Requirements:

• Hold a current Blue Card (for suitability to work with children and young people).
• Proof of qualifications is required to be provided prior to the commencement of duty.
• Possess a current drivers licence.
• A commitment to adhere to Wuchopperens policies and procedures.
• Successful applicant to consent to a broader Criminal history check
• Undergo and Child Safety and Personal History Screening Check

Applicants who do not address these requirements will not be considered for shortlisting.

Note: Revised legislation requires applicants to hold a blue card prior to commencement. Refer to Qld Governments Blue Card Services website for more information.

How to apply:

To be eligible for interview applicants must submit a cover letter (no more than two pages) addressing the Core Capabilities and an up-to-date Resume including two referees and complete the screening questions provided from Employment Hero.

For more information contact

Wuchopperen is a Child Safe Organisation and the safety and wellbeing of children is of utmost importance.

Closing date for applications: 5pm on Monday July 28th 2025.