NOC Support Intern
NOC Support Intern
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Job Description
About Us
Zeplin Investment Limited is a fast-growing and customer-centric company providing reliable network services across the region. As we expand our operations and infrastructure we are seeking a motivated and eager-to-learn NOC Intern to join our technical team. This internship offers hands-on experience in a real-world network operations environment and a chance to work alongside experienced engineers in maintaining and supporting our core network infrastructure.
Position Overview
As a Network Operations Center (NOC) Intern you will work under the supervision of senior engineers to assist in monitoring diagnosing and resolving network-related issues. This is an excellent opportunity for recent graduates to gain practical experience and exposure to various network technologies tools and operations.
Key Responsibilities
Assist in monitoring network performance and uptime using tools such as Zabbix and other monitoring systems.
Assist the team in identifying and troubleshooting basic network issues involving MikroTik routers and switches wireless equipment such as Ubiquity and Cambium devices as well as fibre backbone infrastructure.
Learn to configure and update network equipment under supervision.
Help document network incidents configurations changes and resolutions.
Participate in routine checks network audits and performance assessments.
Assist in preparing reports and logs for internal review and analysis.
Collaborate with the NOC team on customer escalations and help provide timely updates.
Assist in Fiber-to-the-Home (FTTH) and Fiber-to-the-Building (FTTB) installations maintenance and fault resolution under supervision.
Support last-mile wireless and radio deployments in field assignments as needed.
Learn about scripting and automation tools used for proactive network monitoring.
Shadow experienced engineers during incident response and root cause analysis.
Requirements
- Bachelor s degree in Information Technology Computer Science Telecommunications or a related field.
Basic understanding of networking concepts such as IP addressing routing switching and VLANs.
Familiarity with Mikrotik Cisco or other networking hardware is an added advantage.
Interest in learning network monitoring tools like Zabbix.
Exposure to or interest in scripting (Bash Python etc.) is a plus.
Strong willingness to learn adapt and grow in a fast-paced technical environment.
Good communication documentation and problem-solving skills.
Ability to work well with a team and take initiative when needed.
Employment Type
Full Time
