Safety & Quality Manager
Safety & Quality Manager
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Job Description
Get to Know the Team
The Safety Quality team is an established team responsible for ensuring the highest standards of quality and safety across our services. We make an impact by continuously improving our processes and metrics to enhance customer satisfaction and trust. Our team is made up of dedicated professionals who are passionate about quality and efficiency.
Get to Know the Role
We are looking for a Safety & Quality Manager to lead strategic initiatives focused on behavioral risk safety innovations and standard enforcement projects. This role requires a hands-on leader who can manage complex projects collaborate with diverse teams and drive experimental programs but if you believe you have what it takes then wed love to hear from you either way. You will play a key role in shaping the future of safety and quality at Grab reporting to the Head of Safety & Quality based onsite in Jakarta.
The Critical Tasks You Will Perform
- You lead the planning and delivery of experimental and behavioral risk projects.
- You design programs that apply human behavior frameworks and risk mitigation insights.
- You execute cross-functional projects that blend innovation with operational excellence.
- You monitor progress and impact of initiatives using qualitative and quantitative data.
- You work closely with internal teams external institutions and sometimes government or NGO partners.
- You identify opportunities to scale successful pilots into sustainable cross-market programs.
- You regularly communicate progress and risks to senior leadership.
Qualifications :
What Essential Skills You Will Need
- You have Heart Hunger Honour and Humility.
- You have 6 years of experience in project management experimentation or behavioral/scientific programs.
- Experience working in consulting or a similar fast-paced client-focused environment is a plus.
- You have experience designing and executing cross-functional projects.
- You are experienced in strategic thinking and stakeholder management.
- You are intellectually curious and able to apply frameworks from behavioral science psychology risk or compliance.
- You are comfortable making data-driven decisions and presenting to senior stakeholders.
- You are open to collaborating with external institutions (e.g. government academic partners).
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
