Director Patient Access - FT - Day Shift- Westfield Memorial Hospital & SVH - Erie

Company :

Job Description :

GENERAL OVERVIEW:

Directs all administrative and fiscal components for patient access points including inpatient outpatient emergency and ancillary registration scheduling pre-registration cash management/posting and bed management where applicable.

ESSENTIAL RESPONSIBILITIES:

• Effectively manages human resources and expenses achieving both department productivity standards and budget objectives. Supervises staff evaluates work and recommends and implements approved disciplinary action. (35%)
• Works with all hospital departments and corporate leadership for the purpose of facilitating problem resolution development of policies processes and programs coordination of services and organization cohesiveness. Actively involved in carrying out financial clearance policies and patient eligibility assistance insurance verification including financial review interaction with financial counselors facility leadership and physician staff. Maintains a high degree of customer service (25%)
• Works with system leadership to achieve established WPAHS revenue cycle operational goals. (25%)
• Develops administers and is accountable for department budgets. (10%)
• Assures compliance with federal state local Joint Commission and hospital policies and regulations relative to patient registration and education. (5%)

QUALIFICATIONS:
Minimum

• Bachelors degree or relevant experience and/or education as determined by the company in lieu of bachelors degree
• 5 years experience in healthcare access management

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties responsibilities and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities employees may have access to covered information cardholder data or other confidential customer information that must be protected at all times. In connection with this all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws rules and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal state or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the email below.

For accommodation requests please contact HR Services Online at

California Consumer Privacy Act Employees Contractors and Applicants Notice