Response Center Advocate - Students encouraged to APPLY
Response Center Advocate - Students encouraged to APPLY
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Salary Not Disclosed
1 Vacancy
Job Description
WHO ARE YOU:
- Are you passionate about sharing your tech know-how with others whether theyre students patients or even grandma
- Your abundance of patience ensures you stick around until theyve got it down pat.
- Quality care and top-notch customer service are your jam youre all about going the extra mile and connecting with people.
- Whether youre a stay-at-home mom a full-time student or enjoying retirement youre on the lookout for a hassle-free side gig.
- You thrive in a relaxed setting but can seamlessly juggle multiple folks needing your expertise without breaking a sweat.
- This position equivocates to a Level one help desk in a standard technology environment
WHAT YOULL DO:
Be the guardian angel for individuals with disabilities or age-related needs using cutting-edge video monitoring and sensor tech. Swiftly respond to alerts following protocols to the letter whether its reaching out to house staff management or even local authorities ensuring every issue gets sorted pronto or a solid action plan is in place.
Your friendly demeanor shines as you communicate with and serve the individuals in your care ensuring their well-being and peace of mind are always front and center.
No tech glitch stands a chance against you! Youre the troubleshooter extraordinaire adept at fixing sensors systems monitors and call lists with ease.
Qualifications :
WHAT WE LOOK FOR:
- High school diploma or equivalent
- At least 18 years of age
- One year of hands-on experience engaging with customers patients or students like working in a call center hospital/clinic school providing hospitality services or aiding in a help desk environment.
NICE TO HAVE:
- Experience in healthcare or working as a caregiver
- Strong computer skills and experience in a variety of software tools
- Experience in multiple technology platforms including internet connectivity and Customer Relationship Management systems such as (CRM) preferred
Additional Information :
Sengistix is an affirmative action and equal opportunity employer. At Sengistix we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.
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#LI-MN1
7/1
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
