drjobs Back-Office Support Specialist

Back-Office Support Specialist

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1 Vacancy
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Job Location drjobs

Sofia - Bulgaria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

To make sure our customers have an awesome experience youll be the mastermind behind:

  • Reviewing customer documents to verify their identities.
  • Evaluating risks associated with customer profiles and financial transactions.
  • Monitoring ongoing transactions including withdrawals for unusual activity.
  • Reporting suspicious transactions according to the escalation guidelines.
  • Keeping precise and comprehensive records of document verification processes and customer data.
  • Handling and sharing sensitive information securely and appropriately.

Qualifications :

Qualifications

Heres what you will need in your toolkit:

  • Minimum Language requirements: English (B2);
  • 6 Months Relevant working experience in a back-office role will be considered an advantage;
  • Attention to detail;
  • Proactive and Customer-centric;
  • Basic computer skills & MS Office / Google Suite proficiency;


Additional Information :

What we offer:

  • Long-term job security with a permanent contract.
  • Additional health and life insurance coverage.
  • Generous annual leave
  • Food vouchers and paid breaks.
  • Competitive salary and clear career progression.
  • Cozy office in Sofia
  • World-class on-the-job training.


Additional information
All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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