Marketing & Community Engagement Coordinator
Location: Lake Nona Orlando FL
Pay: $16/hour
Hours: Up to 30 hours per week (mix of on-site and remote)
About British Swim School Lake Nona:
British Swim School offers life-saving swim instruction to children and adults in a fun engaging environment. As we open our brand-new Lake Nona location were looking for a creative community-oriented team member to help promote our programs connect with local families and keep our current members informed and engaged.
Position Summary:
The Marketing & Community Engagement Coordinator will be responsible for managing all social media email marketing seasonal event planning local outreach and member engagement activities. This role is perfect for someone who loves building relationships creating content and organizing fun family-friendly initiatives.
Key Responsibilities:
Social Media & Digital Marketing
- Manage and grow presence on Facebook Instagram and Google Business Profile
- Create and schedule engaging content including videos stories testimonials and lesson highlights
- Capture live photos/videos during lessons and events (with parent permission)
- Monitor comments messages and reviews; respond in a timely and professional manner
- Track engagement and prepare basic monthly reports
Email Marketing & Communication
- Develop and send weekly email updates to families (newsletters promos event invites)
- Maintain organized email lists and segment contacts as needed
- Create automated email campaigns for new leads and customer retention
Community Engagement & Outreach
- Coordinate school daycare and community partnerships for outreach and referral programs
- Represent British Swim School at local events (fairs expos school nights)
- Plan and promote fundraisers donation drives and giving back programs
- Develop and host family engagement events such as theme weeks family swim nights and photo contests
- Deliver flyers to local businesses and distribute promotional materials in high-traffic areas
Administrative & Brand Support
- Maintain branded materials and visuals across all platforms
- Work with management to support seasonal promotions and track their effectiveness
- Suggest and implement creative engagement strategies to strengthen customer relationships
Qualifications:
- 1 year experience in social media marketing community outreach or event coordination
- Strong written and verbal communication skills
- Proficient in Canva Meta Business Suite and email platforms (HubSpot.)
- Organized creative and detail-oriented with a passion for connecting with families
- Comfortable attending community events on evenings/weekends
- Prior experience with family-focused brands or educational programs is a plus
What We Offer:
- $16/hour pay
- Up to 30 hours per week (flexible schedule)
- Opportunity to take ownership of your projects and ideas
- Supportive mission-driven team environment
How to Apply:
Submit your resume and a brief note sharing why youd be a great fit for our team! Feel free to include links to social media profiles or campaigns youve managed.
Working at British Swim School is more than just a job; its a chance to create a lasting impact that could change a childs life.
As part of the British Swim School Team you play a role in your local community empowering others and sharing your passion. Its a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. Its helpful if you have experience with children or in a child-focused job but its not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team even if youre not in the pool. These are the people committed to providing the best service in the industry. In these roles you might talk to parents on the phone or by the pool. Wherever you are the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the Survival of the Littlest.
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to British Swim School Corporate.