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At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Change Management People Advisory Services - Consulting Assistant Vice President English
We are seeking an experienced Assistant Vice President Change Management within our People Advisory Services practice to lead our Change Management services with specific focus on managed services digital transformation and operating model implementations. This role will drive complex change initiatives that enable clients to successfully adopt new ways of working technologies and operational structures. The ideal candidate will combine deep change expertise with practical experience in technology-enabled transformations and service delivery models.
Responsibilities
Change Strategy & Client Leadership
Develop and implement comprehensive change management strategies for complex transformations
Lead change workstreams within digital transformation managed services and operating model programs
Advise clients on change approaches that accelerate adoption and maximize business value
Design change solutions that address the unique challenges of technology implementations and service model transitions
Create frameworks to measure change effectiveness and business impact
Project & Engagement Management
Manage multiple client engagements with responsibility for scope budget and delivery quality
Lead teams of change management professionals across concurrent projects
Design and oversee change impact assessments readiness evaluations and stakeholder analyses
Develop approaches for managing resistance and driving adoption of new technologies and processes
Integrate change management with program management and technical workstreams
Specialized Transformation Support
Design change approaches specific to managed services transitions and operating model shifts
Create digital adoption strategies that enable successful technology implementation
Develop organizational alignment plans that support new operating models
Establish governance mechanisms for managing change across complex transformations
Apply agile change methods to support iterative implementation approaches
Business & Practice Development
Contribute to business development by supporting proposals and client presentations
Develop change management offerings tailored to digital and operational transformations
Build relationships with key stakeholders to expand service opportunities
Create change management assets and accelerators for specific industries or transformation types
Mentor junior team members and contribute to the growth of change management capabilities
Qualifications we seek in you!
Minimum Qualifications / Skills
Experience & Requirements
Years of professional experience with at least years in change management
Proven experience leading change for technology implementations managed services transitions or operating model changes
Track record managing multiple projects and client relationships
Experience working with cross-functional teams in complex transformation environments
Change management certification (e.g. Prosci CCMP) preferred
Technical & Leadership Skills
Deep knowledge of change management methodologies and their application in technology and service model contexts
Understanding of digital transformation approaches and operating model design
Strong client relationship and stakeholder management capabilities
Excellent communication skills with ability to influence at all organizational levels
Preferred Qualifications/ Skills
Team leadership abilities with experience managing and developing professionals
This role reports to the Director of People Advisory Services and offers progression opportunities to Director level within our practice.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
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