SDR -

Job Title: Sales Development Representative (Customer Reactivation & Retention Focus)
Location: Remote Full-Time Employment Type: Independent contractor (Full time) Salary: $1500 - $1800 per month

We re looking for a proactive Sales Development Representative with a strong customer-centric mindset to focus on reactivating past clients and strengthening ongoing relationships. This is not your typical cold outreach role youll be diving into warm pipelines re-engaging previous customers and ensuring no opportunity slips through the cracks.

Key Responsibilities:

1. Customer Reactivation & Quote Follow-Up 60

• Reach out to past customers via phone and email to check in gather feedback and uncover reorder opportunities
  
• Follow up on open quotes and warm leads through Go High Level (GHL)
  
• Keep GHL pipelines organized and up to date with notes status changes and next steps
  

2. Inbox Monitoring & Front-Line Communication 30

• Monitor the main email inbox daily and respond to basic inquiries (ETAs order status quote confirmations etc.
  
• Flag high-priority messages to the appropriate internal team member
  
• Maintain clear and clean communication logs in GHL
  

3. Admin & Backend Support 10

• Input and update orders in Printavo
  
• Upload artwork logos and job details into Airtable
  
• Place supply orders with pre-approved vendors
  
• Keep internal databases current (clients vendors garments jobs)
  

What Were Looking For:

• Experience using Go High Level (GHL) is required
  
• Excellent written and verbal communication skills
  
• Highly organized and detail-oriented
  
• Self-starter who thrives in a fast-paced remote environment
  
• Bonus: Familiarity with Printavo and Airtable
  

If you enjoy building relationships bringing dormant accounts back to life and keeping things running smoothly behind the scenes we d love to hear from you!