drjobs Sr. Product Manager, MSP

Sr. Product Manager, MSP

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1 Vacancy
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Job Location drjobs

Boston - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Aura is on a mission to create a safer internet. In a world where our lives are increasingly online Auras category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats and that number is growing rapidly. This is an exciting phase at Aura and our team of over 400 people worldwide is guided by a leadership slate thats successfully grown startups into multi-billion dollar organizations.

Come build with us!

About the Role:

Aura is seeking an experienced and entrepreneurial Senior Product Manager to lead the strategy roadmap and execution of a new product line focused on mobile device security monitoring for Managed Service Providers (MSPs). This role is a unique opportunity to build a zero-to-one SaaS platform that delivers lightweight mobile device management (MDM) security telemetry and device access policy enforcementwith deep integrations across the Microsoft ecosystem (Entra ID Intune Office365) Google Workspace leading SSO providers (e.g. Okta JumpCloud) and cutting-edge AI technologies.

As the Senior Product Manager you will be responsible for bringing this vision to life collaborating with design engineering quality assurance go-to-market teams and MSP partners. This is a critical product leadership position that requires deep experience in enterprise software/SaaS cybersecurity and building for the MSP ecosystem.

If you thrive on building platform products from scratch understand the unique needs of MSPs and have a track record of launching scalable enterprise SaaS solutionsthis role is for you.

Responsibilities:

  • Define and own the product vision positioning and roadmap for Auras MDM Security Monitoring platform tailored for MSPs.

  • Lead customer discovery and partner engagement with MSPs to validate pain points and inform product decisions.

  • Drive deep integrations with Microsoft Entra ID Intune (as a Device Compliance Partner and/or Mobile Threat Detection Partner) Google Workspace and identity providers like Okta and JumpCloud.

  • Partner with engineering to design scalable API-first architecture with secure data pipelines and cross-platform mobile telemetry.

  • Establish and evolve lightweight privacy-first approaches to device monitoring that balance user experience with security enforcement.

  • Collaborate with design and marketing to deliver intuitive AI-powered admin portals for MSPs and frictionless end-to-end mobile app experiences for end users.

  • Coordinate with Sales and Customer Success to shape packaging pricing and onboarding tailored to the MSP channel.

  • Define and monitor product KPIs drive experimentation and continuously refine based on data and partner feedback.

  • Serve as the internal champion for MSP personas educating cross-functional teams and shaping GTM narratives.

  • Stay on top of MDM endpoint security and identity ecosystem trends to inform long-term strategy.

Qualifications:

  • 7 years of product management experience including 3 years building enterprise SaaS or security platforms.

  • Proven experience building for or partnering with Managed Service Providers (MSPs).

  • Deep understanding of MDM solutions Microsoft Entra ID Intune Azure AD and Google Workspace admin controls.

  • Familiarity with identity providers (SSO/MFA platforms) such as Okta JumpCloud OneLogin.

  • Track record of launching technical products from 01 with API integrations and multi-tenant architecture.

  • Experience working with security data device telemetry or endpoint protection solutions.

  • Strong leadership communication and stakeholder management skillscomfortable influencing across technical and non-technical audiences.

  • Ability to thrive in a fast-paced ambiguous startup-like environment.

Preferred Qualifications:

  • Prior experience working with mobile device management (MDM) endpoint security or EMM platforms.

  • Experience working in cybersecurity or IT operations software.

  • Background in building platforms designed for multi-tenant environments or channel resellers.

  • Strong familiarity with MSP business models sales motions service delivery needs and tooling (RMM/PSA such as ConnectWise NinjaOne HaloPSA and Technology Solutions Distributor marketplaces like Pax8).

  • Technical understanding of public cloud services from Amazon Web Services (AWS) Microsoft Azure.

  • Technical degree or background in Computer Science Engineering or related fields.

Location: Boston MA or remote (US-based preferred)
Department: Product
Reports to: Chief Product Officer

Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to and will not be discriminated against based on race color ancestry national origin religion age sex gender marital status sexual orientation gender identity disability status veteran status or any protected category. Beyond equal employment opportunity Aura is committed to being an inclusive community where all feel welcome.

Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability please let your Talent Acquisition Partner know.

Important privacy information for United States based job applicants can be found here.


Required Experience:

Senior IC

Employment Type

Full Time

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