Principal Sales Operations Analyst
Principal Sales Operations Analyst
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
This is an exciting new role within Surgical Robotics to support the U.S. commercial sales teams. This is a new market new team and new product and are looking for a talented and experienced sales support partner to help us grow efficiently! This role will proactively collaborate with marketing sales sales enablement teams and functions to provide rockstar support and problem solving while also designing and implementing sales programs that enhance the efficiency of the sales teams.You Will Be Responsible for:
1) Sales Process Optimization & Technology Business Ownership - this role will partner with US and Global teams to solve operational pain points lead process improvement leverage data and develop technology solutions.
Develop a deep understanding of the sales process and drive continuous improvement. Identify process bottlenecks implement best practices and leverage technology to streamline workflows.
Oversee the creation of tools systems and associated training that equip sales teams with the knowledge and skills needed for success.
Act as the US business owner of the CRM () platform: listen to users and understand pain points gather business requirements provide recommendations liaise with IT test and communicate enhancements
Offer insights into technology and process improvements that will strengthen sales effectiveness.
2) Sales Performance and Pipeline Analytics - Collaborate with sales leaders to ensure pipeline predictability and AOP achievement
Facilitate US pipeline reviews and help ensure 100% accuracy in sales pipeline
Sales Compensation & Incentive Programs:
Represent and report U.S. pipeline and forecast to larger Robotics business as needed
Leverage existing dashboards to monitor and assess commercial KPIs
Build new SFDC reports and dashboards as needed
Analyze sales data to identify trends and provide actionable insights to senior leadership.
3) Sales Operations and Support:
Territory Design & Strategy: Support the development and implementation of sales territories for a fast growing sales team
Support the development of sales compensation plans that are aligned with business objectives motivating the sales team to achieve performance targets.
Regularly review and refine incentive programs to ensure they drive the right behaviors and outcomes.
Work with finance and commission teams to ensure accurate and timely payouts
Develop strong partnerships and operate as point of contact for US Sales
Must Have:
High School Diploma or equivalent with 8 years of relevant experience in sales enablement or sales support or equivalent experience
Or Associates Degree with 6 years experience
Or Bachelors Degree with 4 years experience
Proven ability to optimize sales workflows and leverage CRM and other commercial tools to improve efficiency and effectiveness.
Prior experience as a SFDC subject matter expert
Nice to Have:
Prior experience supporting a sales team (Sales Operations) within healthcare or medical device company
Outstanding communication and collaboration skills
Ability to influence without authority often with senior leadership
Strong ability to use data and analytics to make informed decisions track performance and identify opportunities for improvement.
Experience working with analytics teams to develop insights that drive action.
Ideally SFDC Admin certified or prior experience as a business product owner - ultimately an expert in sales team use of SFDC and what is possible.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Staff IC
Employment Type
Full-Time
