Arabic Customer Support Agent
Arabic Customer Support Agent
Posted on :
12-07-2025
Employer Active
1 Vacancy
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Job Description
Were seeking an experienced Customer Support Agent with a strong background in paid digital campaigns to join our Lisbon-based team. This role blends marketing insight with hands-on customer care supporting clients through their digital advertising journey.
Key Responsibilities
- Provide expert support related to paid media campaigns
- Answer client inquiries via phone email or chat with clarity and professionalism
- Troubleshoot campaign setup and performance issues
- Collaborate with internal teams to ensure campaign goals are aligned and met
- Guide clients through platform navigation and usage best practices
Requirements
- Direct experience managing or supporting paid campaign activities (must be clearly shown on CV)
- Degree in Marketing or strong digital marketing background
- Fluent Arabic (C1/C2) English B2
- EU citizenship or valid Portuguese work permit
- Must be based in Lisbon
Important: Candidates lacking the required marketing experience or qualifications will not be interviewed.
Employment Type
Full Time
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