About the Role:

Grade Level (for internal use):

The Role

The Client Services Associate plays a pivotal role in ensuring an exceptional customer experience with Capital IQ Solutions products. The role begins with an intensive training schedule focusing on a variety of areas including: Capital Markets S&P Capital IQ Platform and Excel Plug-in combined with on the job learning experience. This position requires a comprehensive understanding of our products technical solutions and the unique needs of our diverse user segments. Our team is dedicated to delivering unparalleled client satisfaction and fostering strong client relationships. This role serves as an excellent entry point into the company providing a solid foundation for future career growth and advancement primarily in client-facing roles.

The Team

You will be part of a rapidly growing organisation with an exceptional corporate culture. Our data analytics and research help our customers make informed smarter business decisions and investments. We are looking for high achievers that are passionate about client services and want to develop their career in a dynamic high performing and multicultural team. We are looking for graduates who are able to work well within a team and can demonstrate exceptional learning agility creativity and problem-solving ability.

The Impact

Client Services Associates are the first point of contact for clients. Youll work with them personally to optimise their workflows and streamline their research and data analysis needs. If youre a natural problem solver with a passion for finance then this could be the role for you.

Whats in it for you

You will be offered the opportunity to assist S&P Global in achieving its mission of being one of the leading providers of analytical information to the worlds financial markets.

You will work with a broad range of clients including investment banks private equity firms insurance companies corporates and investment managers. You will get challenged on a daily basis with a steep learning curve. You will get an opportunity to work with a broad range of clients including investment banks private equity firms insurance companies corporates and investment managers and get to be part of a large fun and international team with fantastic opportunities for growth. Work in a hybrid model with two days required in the office. Career paths include client facing roles with our Sales and Customer Success teams.

Responsibilities

• Helping clients to navigate and extract data from the S&P Global Market Intelligence product range.

• Provide assistance with building models using the S&P Global Market Intelligence Excel Plug-in.

• Liaising with the content commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.

• On the later stages of development proactively reaching out to clients to deliver demos and train them on our various offerings. Developing an understanding of the clients workflow prior to the training and provide tailored instructional content to help clients maximize their usage of the S&P Global Market Intelligence product range.

What Were Looking For

• BSc or BA degree or equivalent graduated no later than June 2025

• A background in Business Economics or Finance is beneficial but not a necessity.

• Fluency in French or German languages.

• Excellent written and verbal presentation and communication skills.

• Passion in building relationships with finance professionals and enthusiasm in learning and working in the financial services industry.

• Ability to effectively multitask prioritise and work in a team. Positive flexible and proactive with a can do attitude.

Right to work requirements

This role is limited to persons with indefinite right to work in UK.

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

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