ICU Unit Service Techician Faulkner

Site: Brigham and Womens Faulkner Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
The Unit Service Technician provides a broad range of care and services to patients including but not to limited to EKG phlebotomy blood glucose monitoring completing EKGs applying simple dressings using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills patient transport and securing equipment and supplies under the supervision of Nursing Supervisor. They will provide safe accurate transportation of patients throughout the hospital. They will perform 1:1 sitting when necessary. The Night Float Unit Service Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplif ies best practice.

Does this position require Patient Care
Yes

Essential Functions
-PROVISION OF A SAFE ENVIRONMENT
Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
Assists in the application of restraints under the direction of the provider. Follows and maintains restraint policies under supervision of licensed nurse.
Anticipates and identifies patient safety risks in cooperation with licensed nurse and take appropriate action.
Demonstrates knowledge of the location of emergency equipment.
Delivers back up Code Cart to area upon Code Blue announcement. Stands by in a Code Blue to assist in equipment retrieval and patient transport. Restocks back up Code carts as necessary.
Rounds and returns loose oxygen cylinders to appropriate storage areas.
Clears hallways of clutter.


-ORGANIZATIONAL ETHICS
Interacts with patients families and staff in a professional manner projecting a positive public image.
Respects and supports a culturally diverse staff and patient population.
Delivers care in a non-judgmental non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity.
Respects and maintains the conf identicality and privacy of patient employee and hospital information at all times.
Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN Nursing Director or Nursing Supervisor as needed.
Dresses appropriately and according to dress code requirements including wearing visible hospital I.D. badge that identifies self at all times.


-MANAGEMENT OF RESOURCES
Efficiently organizes time and prioritizes requests for service based on urgency.
Cleans equipment as needed
Delivers linen to units as requested.
Disposing of trash soiled linens medical waste and disposable items appropriately and as necessary.
Provides assistance to co-workers as requested.
Is flexible adapts to changing patient and department needs including but not limited to offering assistance to other team members and adjusting assignments.


-MANAGEMENT OF INFORMATION
Reviews and is knowledgeable of appropriate policies procedures and work rules.
Demonstrates an understanding of hospital emergency codes and how to call a code.
Utilizes hospital E-mail to access staff meeting minutes notices and memos.
Reads and reviews meeting minutes and clinical updates.
Participates in staff meetings and appropriate in-services.
Maintains timely ongoing verbal communication with RN throughout the shift regarding patient condition including the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patients condition and/or monitoring alarms (f or example: change in vital signs change in patients mental status complaints of pain abnormal blood sugar patient fall or other injury patient concerns with care).
Accurately collects and records patient data (vital signs intake and output blood sugar weights restraint care/monitoring other) and complies with hospital documentation standards to ensure a complete and accurate patient record.


-COLLABORATIVE INTERDISCIPLINARY CARE
Maintains and fosters and teamwork approach to patient care.
Transports patients and equipment throughout the hospital as requested
oUses appropriate safety techniques and body mechanics when moving patient. Remains with the patient or ensures patient is attended by staff when of other home unit.
oStretcher is cleaned after every transport with an antibacterial as provided in the department.
oDelivers specimens to laboratory as needed following proper procedures related to the handling of specimens during transport as requested by staff.
oStrictly practices Standard Precautions. Checks with nursing staff for specific instructions if necessary.
oPerforms the transportation of the deceased to the morgue in a respectful manner. Always uses proper morgue stretcher and is accompanied by a second escort.
Performs technical duties including EKG and phlebotomy under the supervisor of a licensed Nurse.
oObtains lab specimens as requested by Nursing Supervisor
oObtains labs for in-house draws on 11p-7a shift for 1am and 4am rounds in accordance with lab policy.
oAdheres to laboratory policy and procedure when retrieving lab specimens including the proper labeling of all specimens.
oPerforms EKGS as requested by nursing/provider and obtains old EKGs in MUSE system.
oEKGS are brought to provider f or immediate review upon completion.
oAssist providers with patient procedures as needed
Notification of need for repair of medical equipment to appropriate parties
Covers the switchboard operator function during breaks. Is able to appropriately perform the function including Code Blue and RRT notification.


-PATIENT/FAMILY EDUCATION
Addresses patient comfort and information needs by providing informative non-clinical information to patients and families orienting patients/visitors to the hospital unit patient room services.
In collaboration with the licensed nurse reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction such as instruction for using the call light and safety requirements.


-COMPETENCY
Complies with established practice standards policies procedures protocols guidelines and regulations (for example: DPH JCAHO Boston f ire codes OSHA).
Maintains and demonstrates compliance with hospital and nursing competencies and care standards. Maintains competence in relation to a variety of technical skills that may include but are not limited to performing EKGs and blood glucose monitoring applying simple dressings and Heartsaver CPR and AED skills.

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree
No

Licenses and Credentials

Experience
Experience as a medical technician or patient care assistant preferred

Knowledge Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Ability to effectively speak read and write using the English language.
- Ability to pass clinical competency basic math and reading testing.
- Ability to perform basic math calculations and measurements in order to measure height and weight intake and output and calorie counts.
- Ability to accurately interpret and utilize basic medical terminology and abbreviations.
- Ability to enter and retrieve computerized information.
- Physical ability to push transfer and pull heavy loads throughout assigned shift.
- Physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.
- Effective communication and interpersonal skills to interact appropriately with nursing staff patients families/visitors physicians and other hospital staff.
- Organizational skills to set priorities and efficiently complete assigned work.
- Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

1153 Centre Street

0

Per Diem

Rotating (United States of America)

Brigham and Womens Faulkner Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework