2544-Data Ops Engineer-II
2544-Data Ops Engineer-II
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Job Description
Customer Success at Innovaccer
Our mission is to turn our customers into tech-savvy superheroes ensuring they achieve success using our platform to meet their organizations business goals. If youre passionate about helping customers realize the value they seek with technology then our customer success team is the right place for you.
Your Role
We are looking for a Data Ops Engineer-II to help our customers explore their healthcare data understand how to improve the health of the population and bring down the cost of healthcare.
A Day in the Life at Innovaccer
- Create world class customer facing documentation which would delight and excite customers
- Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
- Convert tacit knowledge to implicit knowledge
Required Skills:
- Experience in SQL/ Linux / Unix.
- Strong experience with troubleshooting cloud-based technologies. (Linux/Unix systems).
- Good Exposure to workflow automation tool(s). At least must have worked as a user to a Service Desk /workflow / Monitoring tools / Runbook automation tool (CA / BMC / HP / IBM /JIRA / etc).
- Troubleshooting technical issues to establish the root cause of problems and form a solution or workaround across a range of environments.
- Analytics Tools (Sisense Power BI or Tableau) (Good to have)
- Support Processes (SLAs OLAs Product or application support)
- Collaborating with Product Managers SMEs & BAs to create clear & concise written material.
- An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
- Excellent communication skill - Written and verbal.
- Comfortable to work in night shift and rotational shifts.
We offer competitive benefits to set you up for success in and outside of work.
Heres What We Offer
- Generous Leaves: Enjoy generous leave benefits of up to 40 days.
- Parental Leave: Leverage one of industrys best parental leave policies to spend time with your new addition.
- Sabbatical: Want to focus on skill development pursue an academic career or just take a break Weve got you covered.
- Health Insurance: We offer comprehensive health insurance to support you and your family covering medical expenses related to illness disease or injury. Extending support to the family members who matter most.
- Care Program: Whether its a celebration or a time of need weve got you covered with care vouchers to mark major life events. Through our Care Vouchers program employees receive thoughtful gestures for significant personal milestones and moments of need.
- Financial Assistance: Life happens and when it does were here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs ensuring help is there when you need it most.
Innovaccer is an equal-opportunity employer. We celebrate diversity and we are committed to fostering an inclusive and diverse workplace where all employees regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age marital status or veteran status feel valued and empowered.
Disclaimer:
Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information we strongly advise you to report them immediately to our HR department at Additionally please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information including bank account details.
Employment Type
Full-Time
