Field Clinical Manager - MItral & Tricupsid - Northeast Region
Field Clinical Manager - MItral & Tricupsid - Northeast Region
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
The Regional Manager supports the Therapy Development team of TDMs and FCEs in driving procedural success in TMVR and TTVR cases. The Manager directs the daily operations of the team and coordinates with a cross functional team including Research and Development Clinical Quality and others to ensure therapy adoption by customers safe patient outcomes meaningful device iteration feedback best in class customer education and ultimately successful commercialization of the TMVR and TTVR devices.
POSITION RESPONSIBILITIES
The following responsibilities are to be performed as appropriate to ensure safe adoption and optimal patient outcomes.
- Manage and direct the daily operations of the Therapy Development team for clinical trial case support executing on the strategies outlined by the Director Therapy Development TMVR/TTVR.
- Recruit develop retain and manage staff of Field Clinical Specialists accountable for delivering technical support to ensure safe adoption and procedural outcomes.
- Monitor guide and coach remote direct reports to achieve enrollment targets improve skills and productivity and buildsustainable customer relationships.
- Develop implement and manage business strategies to meet and exceed financialobjectives.
- Develop global staffing matrix to ensure adequate case support needs are met.
- Partner with global cross-functional leaders to ensure adequate ancillary case support availability delivery of industry leading physician training in accordance with local regulations and CIP support of on-site training/in-servicing for local hospital physicians nurses techs and staff.
- Assist in AOP management forecast creation achieve revenue and expense goals.
- Support Therapy Development team in coordination and delivery of local training programs.
- Partner with Clinical Quality and the field team to ensure customer and device complaints are reported and resolved in a timely manner.
- Collaborate with the Sr Global Training Program Managers to ensure FCS follow procedural best practices are current on all imaging modalities (echo CT angiography) receive training on current and future device iterations and stay up to date on relevant published data for both Medtronic and its competitors.
- Perform annual field evaluations and provide constructive feedback to improve individual performance.
- Manage corporate resources including demo product simulators and imaging equipment direct allocation of resources and team members globally.
- Identify establish and maintain productive working relationships with key decision makers customers and their staff administrative staff etc.
- Participate in customer/society education meetings and conventions.
- Maintain high standards of personal presentation and promote a professional personal and company image.
- Help drive and maintain quality initiatives and global best practice initiatives.
- All other duties as assigned.
Required Basic Qualifications:
- Bachelors degree with a minimum of 5 years of relevant experience
- OR
- Advanced degree with a minimum of 3 years of relevant experience
Preferred Qualifications:
5 years case support experience
10 years medical device industry clinical or sales experience in an industry setting; supporting interventional cardiology vascular or surgical products
5 years experience in Clinical Research hospital engineering or medical devices (3 years experience with Masters degree or 1 years with PhD)
2 years people leadership experience
2 years experience in the management of clinical devices
5 years experience in a cath lab operating room biomedical engineering hospital/clinic or medical sales
Excellent influencing and consulting skill
Ability to deal with difficult situations and resolve conflict
Ability to manage in remote self-structured environment
Experience with teaching/training medical personnel
Ability to make timely and sound decisions under pressure
Thorough working knowledge of medical terminology medical procedures and the medical device industry
Experience developing and managing an operational budget
Expertise with Microsoft Outlook Excel Word and PowerPoint
Excellent interpersonal and written communication skills
Excellent customer service skills
Effectively build and maintain positive relationships with direct reports peers and colleagues across organizational levels and functions
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Ability to travel with overnight stay up to 75% of the time (geography variability)
Ability to accommodate an unpredictable schedule
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Your work environment will include clinical settings including Operating Rooms and Cath Labs. These environments may expose you to infectious disease; radiation; blood borne pathogens.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Manager
Employment Type
Full-Time
