Pueblo Children's Waiver Coordinator

Join a Winning Team Supporting Children and Families through Colorados Waiver Programs!

The Resource Exchange (TRE)
At TRE we dont just provide services we transform lives. Our work with Childrens Waiver Programs is especially impactful helping young individuals with developmental delays or disabilities access the support they need to thrive at home and in their communities. This commitment to meaningful service has earned us recognition as one of Colorados Best Workplaces for five consecutive years. But dont just take our word for it:

The work we do with families through the waivers is life-changing. I feel proud to be part of a team that truly listens advocates and empowers.
Current TRE Staff Member November 2024

Why TRE is the Place for You:
Make an Impact with Childrens Waivers: Help children and their families access essential services through waivers like the Family Support Childrens Extensive Support (CES) and Children with Life-Limiting Illness Waivers. Youll make a lasting difference in their daily lives and futures.
Empower Families: Partner directly with caregivers medical teams and schools to ensure every child receives person-centered family-driven care.
Build Inclusive Communities: Work with purpose to strengthen inclusion and access in El Paso Pueblo Teller and Park counties.
Thrive in a Positive Work Culture: TRE is consistently recognized for its supportive collaborative and mission-driven work environment.

Who We Are:
At The Resource Exchange our 400 dedicated professionals support more than 12000 individuals with a special focus on children youth and families navigating Colorados developmental and long-term support systems. Our Childrens Waiver teams are passionate about providing holistic flexible and culturally responsive care coordination that meets families where they are.

What We Offer:
Comprehensive Benefits: Health dental vision Lifestyle Spending Account and even pet insurance.
Real Flexibility: Adaptable schedules to support a healthy work-life balance.
Half-Day Fridays: Start your weekend early every week.
Generous Time Off: PTO paid holidays and your birthday off.
Public Student Loan Forgiveness: Were a qualifying employer.
Volunteer Hours: Get paid to give back to your community.
Growth & Development: Advance your career through leadership training and cross-functional collaboration.

Come Make a Difference.
When you join TRE youre joining a team that believes in the potential of every child and the strength of every family. If youre passionate about service advocacy and helping others thrive we want to hear from you.

Apply today and help shape a better future through Childrens Waivers.

THE RESOURCE EXCHANGE

Job Description

Position Title: Childrens Waiver Childrens Waiver Coordinator (CMA)
Department: Child and Family Services / CMA
Reports to: Childrens Waiver Supervisor
FLSA: Non-exempt
Supervisor Responsibilities: N/A
Starting Range: $22.32 - $23.18 hourly (Rates reflect FY24-25 and are subject to change. Contact to confirm current rates.)

Benefits Offered: Health dental vision employer-paid life and short-term disability voluntary life long-term disability 401K with employer contributions pet insurance additional supplemental insurance options flexible work environment training and growth opportunities workgroup participation public student loan forgiveness eligibility mileage reimbursement and more.

General Description:

The Childrens Waiver Coordinator provides essential case management to children and families enrolled in Colorado Medicaid Waiver programs through the Department of Health Care Policy and Financing (HCPF). This includes:

• Children with Complex Health Needs (CwCHN) Waiver: For children with significant medical needs who are at risk of institutional care. (Previously known as CHCBS and CLLI)

• Childrens Habilitation Residential Program (CHRP) Waiver: For children and youth with intellectual or developmental disabilities requiring out-of-home placement and children with severe emotional disturbance; children and youth with intellectual disability developmental delays or Severe Emotional Disturbance.

• Childrens Extensive Support (CES) Waiver: For children with intensive behavioral or medical needs requiring 24/7 supervision.

The Childrens Waiver Coordinator partners with families providers and community organizations to develop person- and family-centered service plans that address each childs unique strengths goals and needs. Coordinators help navigate eligibility processes secure funding and services and adapt support based on program changes and family circumstances.

Please note: Waiver availability eligibility criteria funding and services may evolve based on state and federal policy. Coordinators must remain informed and flexible helping families through any transitions or policy changes.

Essential Duties and Responsibilities:

• Serve as the primary contact for assigned families fostering respectful collaborative and supportive relationships.

• Conduct comprehensive needs assessments and service plan development in compliance with HCPF and TRE standards.

• Utilize person-centered planning techniques to create individualized case plans and ensure timely updates and reassessments.

• Coordinate with providers therapists educators and medical teams to align services and avoid duplication or gaps in care.

• Communicate clearly with families about waiver programs rights available supports and responsibilities.

• Stay informed on all HCPF waiver updates procedures and policies providing timely guidance and support during changes.

• Monitor utilization of authorized services ensuring they meet the childs health and safety needs while remaining within regulatory limits.

• Attend team meetings trainings and statewide webinars to maintain compliance and professional knowledge.

• Utilize Predictive Index (PI) tools to understand individual work styles support team collaboration and contribute to TREs culture of self-awareness and development.

• Document all contacts plans assessments and actions thoroughly and accurately in electronic databases and state systems.

• Conduct in-person visits at homes schools and community locations and maintain flexibility in work location and hours.

Other Duties and Responsibilities:

• Provide temporary coverage for absent team members to maintain continuity of services.

• Participate in internal workgroups strategic initiatives and quality improvement activities.

• Engage in career planning coaching and personal development using resources such as the Predictive Index and TREs performance development framework.

• Adapt to last-minute changes in state and company policy or case needs with professionalism and agility.

• Support TREs mission and uphold organizational values in all duties and decisions.

• Perform other related duties as assigned to promote child and family wellbeing.

Job Qualifications:

Knowledge Skills and Abilities:

• In-depth knowledge of childrens Medicaid waiver programs and long-term services and supports (LTSS).

• Excellent communication and interpersonal skills with the ability to work effectively with children families and professionals.

• High level of cultural competence and emotional intelligence.

• Ability to work independently and organize complex tasks under time-sensitive deadlines.

• Strong data entry and documentation skills; accuracy and confidentiality required.

• Technologically fluent: able to use Microsoft 365 Apple/iOS devices cloud-based systems and state-managed electronic databases.

• Willingness to take initiative offer creative problem-solving and stay committed to person-centered best practices.

Education and Experience Requirements:

• Minimum: Bachelors degree. Equivalent experience with LTSS populations Medicaid Waivers or working with children with disabilities or a combination of education and experience may be considered in lieu of degree.

• Preferred: Previous experience with Medicaid waivers (CHCBS CES CLLI CHRP) developmental disability services or pediatric medical case management.

Material and Equipment Directly Used: Computers/tablets Printers Copy Machines Personal Vehicle Cell phones/telephone Cloud based systems and software etc.

Working Environment/Physical Activities: This is a hybrid position with work locations determined by both client and organizational needs. Work may take place in a variety of settings including office environments community locations private residences commercial properties and virtual platforms. The role requires moderate physical activity such as walking sitting standing and lifting up to 20 pounds.

A reliable vehicle valid Colorado drivers license (unless part of an active military family) and proof of insurance with minimum preferred liability coverage of $100000/$300000/$100000

This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job. Therefore The Resource Exchange reserves the right to amend and/or modify this job description at any time. The Resource Exchange also reserves the right to stipulate hours of employment; work schedules may be changed to respond to business requirements.