Writing Tutor Part Time - Writing Center

Job Title: Writing Center Part-Time
Location: Downtown Indy Campus
Job Type: Part-time
Classification: Part- Time
Salary Range: $18.00/hourly
Reports To: Writing Center Coordinator

Who We Are:
We are an open-access college that fuels Indianas economy through excellence in teaching and proactive engagement with industry and community partners embedded in a culture of innovation that empowers all students to learn and succeed. We are higher education at the speed of life!

Our Values:
Empathy: We stand with our students partners and communities.
Integrity: We treat all with dignity and respect.
Accountability: We deliver on our commitments.
Agility: We innovate iterate and transform.
Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
We are seeking a highly skilled Writing Tutor to join our team. In this role you will leverage your technical and functional abilities to support the Ivy Tech Indianapolis Writing Center by conducting one-on-one tutoring in-person and virtually with Ivy Tech students and assisting leadership with additional tasks. The ideal candidate will have a proven track record of scaffolding and modeling the writing process coaching writer development championing customer service experiences and a passion for delivering outstanding results in a dynamic environment.

Required Skills & Competencies:

• Technical Skills: Proficiency in composing rhetorically-savvy texts with hands-on experience tutoring teaching or coaching others through learning and skill development processes. Proficiency with computer and web applications on various devices including Windows PCs MacBooks and Google Chromebooks. Proficiency with Microsoft and Google Suites Zoom and email and chat applications.
• Communication Skills: Strong verbal and written communication skills with the ability to articulate ideas clearly to diverse audiences provide non-judgmental feedback and build positive rapport with others.
• Problem-Solving: Ability to think critically make decisions independently and solve complex problems in a timely manner.
• Teamwork: Proven experience in collaborating effectively with diverse teams to achieve common goals.

Preferred Additional Skills:

• Familiarity with writing center or rhetoric/composition pedagogies academic writing genres and tutoring best practices.
• Experience in teaching or tutoring writing at the college level customer service or similar environments.
• Ability to demonstrate a positive attitude of approachability and adaptability

Key Responsibilities: The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

• Use established Writing Center pedagogy and protocols to tutor students one-on-one at various points of the writing process working on written documents that span a range of subjects and genres. Thoroughly document tutoring data.
• Sustain high quality customer service while facilitating back-to-back tutoring sessions
• Apply advanced problem-solving skills to troubleshoot and resolve student questions and inquiries.
• Collaborate effectively with cross-functional teamsincluding facultyutilizing transparent and empathetic communication to help elevate departmental services and contribute to team initiatives.
• Assist departmental leadership with marketing and outreach including conducting class visits tabling events and leading relevant workshops for students. Assist with monitoring departments email communications to help schedule tutoring appointments for students.
• Maintain an understanding of pedagogical trends and apply relevant skills in support of student success.

Education & Experience: While formal education or certifications may be beneficial or even required for certain positions what we need are candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of tutoring teaching or coaching others through adult-writer development processes will be prioritized.

Major Responsibilities

Tutoring

• Tutor students with writing assignments following the established protocol in the Writing Center.
• Facilitate one-on-one support and student learning throughout the entire writing process.
• Complete a written report for each student upon the conclusion of each session.
• Collaborate with faculty and staff when necessary to ensure best possible outcomes for students.

Professional Development

• Participate in the Writing Centers training and professional development throughout the semester.
• Utilize observation feedback to promote ongoing growth and tutor development.

Customer Service

• Demonstrate strong customer service and/or student advocacy through a positive attitude of approachability adaptability strong problem-solving collaboration and desire to identify and support student success.
• Engage in behaviors that create an inclusive environment in which all people are valued supported and empowered to succeed.
• Take initiative to go beyond the easiest or surface answer for a student or stakeholder and get to the root cause of the problem question or issue to solve it as quickly and professionally as possible.
• Other duties logically associated with the position may be assigned. All duties are to be carried out under the guidelines of FERPA.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.