Manager of OIT Operations Project and Portfolio Management
Manager of OIT Operations Project and Portfolio Management
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1 Vacancy
Job Description
The IT PPM Manager is responsible for managing the planning prioritization and execution of IT projects within the OIT Operations umbrella including assessing impacts of external project pressures to project capability. They will manage productive relationships with internal and external stakeholders (typically within the City and associated agencies) and assist OIT in fostering strong and collaborative partnerships between OIT Operations as well as with other units within OIT and various outside business partners. In this role they will manage a small team of IT project management professionals and will work closely and collaboratively with OIT Operations leadership to set priorities and strategic directions communicate with stakeholders and set divisional goals for supporting our Citywide partners.
They are expected to work with the OIT Operations departmental leaders to assist in promoting a collaborative human-centered innovative accountable transparent and inclusive culture within their area.
Essential Functions
Management
- Works to develop employees under their supervision.
- Assigns projects and priorities; addresses blockers.
- Identifies and advocates for unit needs.
Operations
- Manages roadmaps for the operations project portfolio related to departmental priorities in collaboration with PMs leadership and operations staff and constituent stakeholders. Coordinates the development and implementation of major project timelines where appropriate.
- Follows effective relationship and project management processes including appropriate metrics and tools to report on the effectiveness of those relationships projects and project portfolio.
- Conducts regular reviews priority-setting and planning sessions with departmental partners. Serves as an advocate for those priorities/plans.
- Analyzes performance of activities within their area and documents resolutions identifies and remediates problem areas and devises and delivers solutions to enhance quality of areas services.
- Monitors request handling and escalation policies and procedures; manages the processing of incoming requests to ensure courteous timely and effective response.
- Tracks and analyzes status and trends and generates reports for internal and external audiences
Relationship Building
- Maintains collaborative and consultative relationships with Operations central IT groups Governance PMO and departmental IT groups.
- Gains an understanding of the goals strategies processes and requirements of the department to which they are assigned.
- Reports regularly to departmental leadership and OIT Operations on projects services and support.
Competencies Knowledge Skills and Abilities
- Broad knowledge and facility with operational and/or enterprise IT including foundation in core IT concepts such as networking security application development/implementation data management etc.
- Strong written and oral communication skills (including ability to present ideas in user-friendly business-friendly and technical language) and interpersonal skills with a focus on rapport-building listening and questioning skills.
- Proven analytical and problem-solving abilities including ability to anticipate identify and solve critical problems.
- Supports and expands a culture that is supportive of diversity equity and inclusion where employees from all backgrounds can succeed and thrive.
Qualifications :
Completion of a Bachelors degree program at an accredited college or university with a major course work in Computer Science Information Technology or a closely related field
Minimum of 5-7 years Project Management experience managing multiple large cross-functional teams or projects
5-8 years of applicable business experience
PMP certification or Masters Certificate in Project Management preferred.
Any equivalent combination of education and experience is determined to be acceptable by the Office of Innovation & Technology and Human Resources.
Additional Information :
Salary Range: $105000- $120000
Important: To apply candidates must provide a cover letter and resume.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Enjoy a Free Commute on SEPTA - Starting September 1 2023 eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether youre a full-time part-time or provisional employee you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses trains trolleys and regional rails.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
