As a Business Process Digitalization Manager you will lead our digitalization initiatives. Collaborating with internal and external stakeholders you will develop forward-looking solutions in automation analytics and artificial intelligence. Your role will not only bring expertise but also new perspectives to enhance business process clarity and execute our process digitalization initiatives effectively enabling streamlined operations value creation and optimized resource allocation.
Responsibilities/Accountabilities include but are not limited to;
- Recognize Sales & Marketing process optimization and automation potential while building in-depth knowledge of our business processes aligning industry trends to modernize operations
- Provide expert advice on methodological technical issues and solution design leveraging Salesforce SAP RPA tools Workflow automation AI agents and low-code automation tools
- Analyze customer requirements create detailed process documentation and application concepts ensuring solutions deliver agreed ROI and enhance the customer journey through digitized touchpoints
- Implement digitalized business process solutions coordinate implementations and collaborate with development teams to ensure value creation stakeholder satisfaction and timely delivery of solutions
- Utilize integration technologies and APIs to ensure system interoperability and seamless connectivity across platforms including ERP and cloud-based solutions
- Ensuring that data generation and collection is central to our process digitalization efforts laying the groundwork for future AI-enabled use cases that drive innovation and enhance decision-making capabilities
- Apply understanding of Enterprise Architecture principles and frameworks to guide design and implementation of scalable solutions
Qualifications and required experience
- Bachelors degree in Computer Science Information Systems Engineering Business Informatics or another quantitative field or equivalent work experience
- Solid experience as a Business Analyst Product Management Product Owner or in a similar IT/Digital implementation role
- Experience driving digital transformation via workflow automation with RPA Digital Process Orchestration AI Agents implementation Process Mining low-code automation tools and previous usage of JIRA or other similar epic/user story and task management tools
- Strong expertise in integration technologies/architectures and APIs for system interoperability with background in process mapping using BPMN
- Certification as a Salesforce Administrator or as an SAP Certified Associate - Implementation Consultant (other certifications that would be advantageous include Salesforce Agentforce / Data Cloud Celonis Automation Anywhere Co-Pilot Studio Power Automate and CBAP )
- Good knowledge of agile development methods design thinking and lean experimentation (familiarity with Agile and Waterfall project management methodologies)
- Strong knowledge of Enterprise Architecture principles and frameworks (e.g. TOGAF and ArchiMate)
- Growth mindset and proactive attitude with exceptional organizational and time management skills capability of handling competing priorities
Additional Information :
Site Details
The role is based in our Global Operations Centre in Didsbury near Manchester. The site is a local hub for worldwide operations ensuring growers globally have access to the right product at the right time. You will find a dynamic and agile working environment with a diverse and inclusive culture.
What we offer
- Extensive benefits package including a generous pension scheme bonus scheme private medical & life insurance.
- Up to 31.5 days annual holiday.
- Learning culture and wide range of training options.
- Good onsite facilities
Syngenta has been ranked as a top 5 employer and number 1 in agriculture by Science Journal.
Remote Work :
No
Employment Type :
Full-time