Sr. HR Operations Specialist
Sr. HR Operations Specialist
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Job Description
Your Career
We are looking for a Sr HR Operations Specialist to join our EMEA People Team. As a People Team we are responsible for fostering an amazing workplace and culture that empowers everyone to do their best work. You will collaborate with different teams and support different initiatives of the business to ensure an outstanding employee experience as Palo Alto Networks continues its rapid growth. We believe in the importance of supporting our employees throughout their employee journey with Palo Alto Networks. Especially in todays world of changing demands and needs we are looking for a new colleague who understands the value of employee focused and tailored solutions.
Your Impact
- You will act as the main point of contact for all UK&I employees when it comes to high level Tier 1 and Tier 2 work
- Ensure a best in class employee experience through high level of service empathy and operational excellence
- Embrace a mindset of executing with excellence in which you anticipate challenges diagnose problems develop and implement robust solutions that enable for amazing execution
- Build strong relationships with other HR teams to coordinate workflow processes and communication with key stakeholders; ensure seamless hand-off of processes and deliverables. Important internal partners/customers are: Employee Relations team Legal team
- People Business Partners for the markets you are supporting
- Participate in meetings as operational subject matter expert which impact operational design reporting or workflows
- Manage and support multiple and concurrent ad hoc requests in a timely manner with accuracy
- Ownership of regional project from end to end with a focus on process automation simplification and scalability
- Provide employees with exceptional service regarding Tier 1 and Tier 2 HR related inquiries through resolution accountability
- Ensure employee data is up to date accurate and compliant within our HR system
- Be a subject matter expert for the team in critical HR functions such as Benefits Compensation etc.
- Help train coach and develop team members
- Ensure internal knowledge base is kept up to date and knowledge gaps are addressed in a timely fashion
- Ensure compliance with local rules and regulations regarding ER cases and sick leave cases in close coordination with the CoEs
Qualifications :
Your Experience
- BA/BS degree or equivalent of 4 years of progressive HR Operations experience in a technology organization or technology-related business preferably with a multinational company (MNC)
- You have excellent communication skills in English
- Relevant professional HR experience in the UK and good knowledge of local typical legal requirements related to the HR processes around e.g. reference letters sick leave maternity leave etc.
- Ability to demonstrate integrity maintain confidentiality and influence without authority
- Ability to set priorities stay focused and manage time in a fast-paced developing environment
- Ability to establish strong relationships at all levels and across functions regionally and globally
- Excellent interpersonal skills and demonstrated success working with all levels in an organization
- High level of accuracy and excellent verbal and written communication skills
- Ability to manage multiple priorities in a global dynamic environment. Must be able to operate with limited direction
- Ability to address immediate employee needs including escalations while maintaining a view to long-term goals and the organizations vision and objectives with a continuous improvement mindset
- Relevant experience in HR process design
- Commitment to continuous learning and study of your craft
- Ability to self-direct work and comfortable dealing with ambiguity
- Capable of leading and delivering on regional projects and supporting global ones
Additional Information :
The Team
HR Connect is a growing high-energy team that provides global shared HR services to our workforce. We are seeking an energetic HR professional who can thrive in a fast-paced environment and is comfortable being the face of HR. We believe in the importance of being accessible and consistently demonstrating exceptional interpersonal and customer service skills to all employees. You will play a pivotal role in demonstrating our company culture and making the best first impression. If youre a self-starter looking for a role that helps create a great new hire and ongoing employee experience this is it! This person will provide HR top-tier 1 and level 2 support including data entry maintaining HR records processing Leave of Absences and other tasks as assigned. Project management experience is highly desired as we are a team in transition
Our Commitment
Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK our approach to how we work. From benefits to learning location to leadership weve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices employees are empowered to push boundaries and help us all evolve together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
