Housing Specialist

Housing Specialist

Are you excited about a new and exciting opportunity Do you have a passion for working with families and individuals in need of healthcare housing and community support services Are you interested in working for a mission-driven and innovative organization Well look no further! At Community of Hope we envision Washington DC where everyone is healthy housed and hopeful. If you are ready to make a positive difference in the community this position is for you!

Our mission: To improve health end homelessness and partner with communities to make Washington DC more equitable.

Our Approach and Values:

We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.

We embrace diversity welcome all voices and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

Position Summary:

This position is accountable directly to the Associate Program Director. This is a full-time/part-time position based out ofThe Triumph in SE DC.

Salary The salary range for this position is $25.00 - 25.96 and the offer amount is determined by the candidates education qualifications and experience. Indeed provides its own estimated salary calculator and is not affiliated with COHs range.

Highlighted Duties and Responsibilities:

• Conducts on-going research to compile available units and distributes among all Housing Program staff for dissemination to clients at least bi-weekly.
• Provides housing related advice consultation and guidance to all case managers to better assist families including but not limited to topics related to tenancy problems late payments lease violations DC Housing Codes tenant rights landlord rights and landlord/tenant court processes.
• Connects with landlords and develops strong relationships in order to facilitate housing options.
• Coordinates with case managers to assist their clients with housing search supports clients in viewing units in collaboration with case manager advocates with landlords on behalf of clients negotiates prices with landlords and facilitates the lease-up process.
• Provides families with unit viewing options in order to achieve at lease six lease ups per month outside of units providing by DHS.
• Provides support to landlords to help them better serve clients via community resources referrals to educational events and seminars as needed.
• Provides conflict resolution and mediation services for families and landlords as needed.
• In collaboration with the Employment team participates leads and helps design Life Skills curriculum groups and classes.

• Bachelors degree or equivalent experience preferred.
• Minimum of two years experience working in housing/homelessness field preferred.
• Minimum one year experience working with landlords or connecting individuals to housing required.
• Minimum three years experience working with landlords or connecting individuals to housing required if no degree
• Strong interpersonal and organizational skills.
• Knowledge of local housing continuum and program requirements preferred.
• Some knowledge of fair housing and tenants rights preferred.
• Ability to work flexible hours as needed to accommodate client and program schedules required.
• Experience working with people experiencing homelessness and/or living in poverty strongly preferred.
• A valid drivers license and regular access to a car as well as proof of auto insurance required for staff working in scattered site housing programs.
• In relation to remote work versus on-site expectations this position is classified as the following: Hybrid: Remote work and on-site work requirements are generally split roughly 50/50. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.

At COH we prioritize the following well-being and work-life balance-centered benefits:

• Remote work opportunities are available for many but not all of our roles promoting a culture of work-life balance.
• 8-hour workdays which include a paid lunch
• 11.5 paid company holidays 1 personal floating holiday 15 days of paid vacation (increases to 20 after 3 years of service 25 after 10 years of service and 30 after 15 years of service) and 12 days of paid sick leave on an annual basis
• Annual performance-based raises up to 5% of your annual pay
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
• Tuition reimbursement loan repayment for clinicians licensing reimbursement and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each year
• Ongoing internal leadership training for supervisors
• Ongoing well-being activities culture compact activities and training and trauma-informed care initiatives and training
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance short-term disability and long-term disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About Us:

Community of Hope is a mission-driven innovative and rapidly growing nonprofit. For 45 years we have provided healthcare housing and community support services to make Washington DC more equitable. As a Federally Qualified Health Center we provide medical dental emotional wellness and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. In 2024 Community of Hope provided about 50000 medical visits 6300 dental visits and 17000 behavioral health visits for about 16000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1600 households1384 families and 220 individualsexperiencing homelessness in DC. Community support through Family Success Center our WIC nutrition centers and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy housed and hopeful.

In 2025 we were selected as one of The Washington Post 150 Top Workplaces. This is the 8th time weve been selected since 2014 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone: . Community of Hope is an equal opportunity employer.