Clinic Services Representative I
Clinic Services Representative I
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Rutgers The State University of New Jersey is seeking a Clinic Services Representative I for the department of Medicine at the Robert Wood Johnson Medical School. Performs a variety of billing and collection duties in support of clinic and/or business operations. Provides guidance and leadership to Clinic Services Representatives II at a variety of clinic sites as needed. Functions as a senior staff member handling more complex issues and problems. Among the key duties of the position are the following: Acts as the first point of contact with patients to resolve basic inquiries involving insurance companies and third party companies relating to billing insurance payments payment arrangements etc. Collects co-payments or self-pay balances from patients. Researches complex billing issues and consults with management for resolution in accordance with established guidelines. Verifies and updates patient demographic insurance and other information by utilizing various database systems (e.g. PATCOM WebMD IDX Navinet etc.) Responsible for patient registration check-out and/or charge entry transactions. Monitors accuracy of billing records and assists in auditing of same as required. Ensures that information provided to patients co-workers insurance companies etc. is accurate and current. Works effectively as a team member offering support making suggestions accepting change and handling stress in an appropriate manner. Acts as a floater by working in varied clinic or back end assignments as required by business and operational needs.
Overview
New Jerseys academic health center Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students providing clinical care and conducting research all with the goal of improving human health. Aligned with Rutgers UniversityNew Brunswick and collaborating university wide RBHS includes eight schools a behavioral health network and five centers and institutes that focus on cancer treatment and research neuroscience advanced biotechnology and medicine environmental and occupational health and health care policy and aging research. Our faculty are teachers clinicians and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine dentistry pharmacy public health nursing biomedical research and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the stateat Rutgers UniversityNew Brunswick including Piscataway; and at locations in Newark Scotch Plains Somerset Stratford and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick Newarks University Hospital in Newark and other affiliates. Through this community of healers scientists and scholars Rutgers is equipped as never before to transform lives.
Preferred Qualifications
Prior experience in a physicians office or medical setting preferred for clinic based assignments. Familiarity with medical terminology preferred.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
