Assistant Manager - Soft Services

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Job Title: Assistant Facility Manager - Soft Services

Location: Ahmedabad India

Job Summary:

JLL a Fortune 500 company and global leader in real estate services is seeking an ambitious and detail-oriented Assistant Facility Manager specializing in Soft Services for our Ahmedabad office. In this role you will be responsible for supporting the delivery of exceptional facility management services focusing on soft services such as housekeeping security reception and guest services. You will work closely with the Facility Manager to ensure seamless operations cost-effectiveness and client satisfaction while embodying JLLs commitment to innovation sustainability and technology-driven solutions.

Required Qualifications:

Bachelors degree in Facility Management Business Administration or a related field
Minimum of 3-5 years of experience in facility management preferably with a focus on soft services
Strong knowledge of facility management best practices industry standards and relevant regulations
Proficiency in Microsoft Office Suite and facility management software
Excellent communication and interpersonal skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong problem-solving and decision-making skills
Fluency in English and Hindi; knowledge of Gujarati is a plus

Preferred Qualifications:

Professional certification in Facility Management (e.g. FMP CFM)
Experience with sustainable facility management practices and green building certifications
Knowledge of health and safety regulations and compliance requirements
Experience with vendor management and contract negotiations
Familiarity with smart building technologies and IoT solutions in facility management

Key Responsibilities:

Assist in the day-to-day management of soft services including housekeeping security reception and guest services
Monitor service delivery and ensure compliance with established standards and SLAs
Conduct regular inspections and audits to maintain service quality and identify areas for improvement
Collaborate with the Facility Manager to develop and implement innovative solutions for enhancing operational efficiency
Participate in budget planning and cost control initiatives
Assist in the selection training and supervision of soft services staff and contractors
Ensure adherence to health safety and environmental regulations
Contribute to the implementation of sustainable practices and energy-efficient solutions
Prepare reports and presentations on service performance and improvement initiatives
Act as a liaison between clients service providers and internal teams to ensure smooth communication and issue resolution

At JLL we are committed to shaping the future of real estate for a better world. As an Assistant Facility Manager - Soft Services you will play a crucial role in delivering exceptional experiences to our clients while contributing to our vision of sustainable technology-driven and people-centric spaces. Join our team and be part of a company that values innovation collaboration and continuous improvement.
JLL offers competitive compensation comprehensive benefits and opportunities for professional growth and development. We are an equal opportunity employer committed to creating an inclusive work environment that celebrates diversity and fosters a sense of belonging for all our employees.
If youre ready to make your mark in the world of facility management and be part of a global leader in real estate services we encourage you to apply for this exciting opportunity at JLL.

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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