IT Support Apprentice

About us:

Chadwick Lawrence is a leading law firm based in West Yorkshire known for our strong local presence excellent client service and forward-thinking approach. Weve made significant investments in technology to support the business and were now looking to expand our IT team by welcoming a motivated IT Support Apprentice.

This is a fantastic opportunity for someone looking to start their career in IT. Youll receive hands-on training and mentoring in a live business environment while also studying towards a recognised industry qualification.

Overview:

This role is offered as part of the Azure Cloud Support Specialist Level 3 apprenticeship. As part of the programme you will:

• Follow a structured training plan over 1218 months.
• Dedicate 20% of your working hours to study and training.
• Learn how to support and manage cloud services such as Microsoft Azure.
• Gain knowledge of IT systems networks cyber security and service management.
• Complete a formal End-Point Assessment (EPA) upon completion.
• Achieve a nationally recognised Level 3 ICT qualification.
• Have the opportunity to gain industry certifications such as Microsoft Azure Fundamentals (AZ-900).

If youre ready to start your IT career in a role where youll be supported challenged and empowered to grow wed love to hear from you.

Responsibilities:

As an IT Support Apprentice youll work closely with our experienced IT team and develop practical skills in:

• Acting as the first point of contact for internal IT queries.
• Logging and managing support requests through our helpdesk system.
• Setting up new users and devices including laptops phones and software.
• Supporting our Microsoft Azure cloud environment including user management storage and virtual machines.
• Assisting with day-to-day troubleshooting of hardware software and connectivity issues.
• Maintaining high standards of cyber security and data protection.
• Working with third-party IT providers to help resolve technical problems.
• Gaining experience with systems specific to the legal sector.
• Developing your communication time management and problem-solving skills.

Were looking for someone who is:

• Genuinely interested in IT technology and cloud computing.
• Eager to learn and develop their skills in a real-world environment.
• A good communicator who enjoys helping others.
• Organised and proactive with strong attention to detail.
• Committed to completing the apprenticeship and progressing in their career.
• Has a full UK driving licence and access to a car (desirable but not essential).

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3 (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours:

37.5 hours per week.

Benefits:

• Hands-on experience in a modern forward-thinking legal firm.
• A supportive team environment where learning is encouraged.
• Regular study time during working hours.
• A nationally recognised Level 3 qualification.
• Exposure to cloud platforms and legal IT systems.
• Long-term development and potential career progression within the company.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills earn while you learn and launch yourself into an exciting future. With over 30000 successful apprenticeship graduates were a top 50 training provider dedicated to helping you succeed.

Interested Apply now!