Manager, Product Operations (2-Year Contract)
Manager, Product Operations (2-Year Contract)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Title: Manager Product Operations (2-Year Contract)
Salary Range: $95000 - $105000
Division: Digital and Innovation
Reports To: Director Product Management
Location: Toronto Yonge & Eglinton (Hybrid Work: 3 days in office)
TVO Media Education Group (TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage inform and educate Ontarians of all ages.
A Culture of Inclusion and Belonging
We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision we have adopted five core values; we embrace change we value bold thinking we thrive with diverse voices we are better together and we honour our commitments. These values anchor how we work and lay the foundation for a workplace that celebrates differences encourages self-expression and empowers learning which we know is a key component to our success.
Who We Are
TVO is an agency of the Ontario Ministry of Education. Through our brands TVO Kids TVO Today TVO ILC and TVO Learn we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontarios curriculum.
TVO is a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors.
The Opportunity
Are you skilled in facilitating strategy discussions and driving impact through data Are you passionate about refining processes to improve team efficiency Do you thrive in a collaborative environment working across departments to implement and optimize systems If this sounds like you we should talk!
TVO is committed to an innovation-led future. We develop products and platforms that elevate the Education and Media industries. In our product culture the Manager Product Operations plays a crucial role in developing the organizations product practices beyond Agile maturity with a special focus on achieving seamless operations and strategic alignment across product verticals and the organization.
This management role will be responsible for the success of a team of Scrum Masters responsible for coaching and working directly with the product development teams aimed to digitally transform the organization. Key stakeholders for this position include Senior leaders and TVOs Executive team. The successful candidate will act as an advisor to the Digital & Innovation Division as a whole.
How You Will Make an Impact
Coaching and Management: In this role you will coach and people manager with the responsibility to drive the organization to excellence beyond the agile practice. You will have scale teams foster an environment of continuous improvement inspire and empower your team and cross-functional teams in achieving their business outcomes.
Facilitation and Strategy: Principal facilitator for the Division by making strategic discussions part of our day-to-day operations assessing impact through data and encouraging idea generation across products and verticals.
Process Improvement: You will go beyond agile practices to enhance internal and cross-functional processes liaising with the PMO and other departments to ensure alignment and efficiency.
System Implementation: You will implement and constantly optimize systems and processes in the Digital & Innovation Division. You will play a role in identifying misalignments within the core strategy and developing solutions that empowers teams to deliver their best work across all our digital products.
Release Management: You will build define document and maintain release processes including repeatable processes for critical tasks.
Feedback Loops: Oversee the collaboration with stakeholders to create new process and product feedback loops that improve the Divisions workflows and support the efficient delivery of the expected outcomes.
What You Will Bring to TVO
Management Experience: As the successful candidate you will bring 5 years of management experience in managing and mentoring Agile and/or Product Operations Leaders. You are adept at building relationships fostering a collaborative environment and leading through influence to drive team success and engagement. Experience in facilitating discussions strategic thinking and process improvement.
Data Proficiency: As the successful candidate you will bring strong experience in data analysis for cross-functional operations improvement. You are experienced in leveraging user and user engagement metrics like Google Analytics 4 to drive product improvements and strategic alignment across all teams.
Innovation: You will bring a passion for improving processes and driving operational excellence for our organization. The successful candidate is an expert and coach in Atlassian Tools (Jira Confluence Product Discovery). Your main task will be to lead the implementation and analysis of workflows with the team with the goal to empower cross-functional teams.
TVO & YOU
We are a learning organization. Learning is at the core of everything we do. As part of this commitment TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each others through peer-to-peer learning workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.
We would be thrilled to have you join us. Were a tight-knit community whether youre a recent graduate or further along in your career you will get to meet work with and be supported by talented and diverse colleagues at all levels. Maybe youll even get to meet Polkaroo!
Come build with us.
Find and follow us on: LinkedIn (@tvontario) and X (@TVO).
We invite you to submit your application by July 17 2025 at 5:00 p.m. Not sure you have everything were asking for but know you can make a big impact Tell us your story and we will be happy to consider you.
To learn more about us and our culture please visit us at are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g. including alternate formats of materials accessible meeting rooms). If you are seeking accommodations during the application or interview process please advise us as soon as possible so that appropriate arrangements can be made by sending your request to.
Required Experience:
Manager
Employment Type
Full-Time
