Senior Manager, Observability & Operations Data Platform
Senior Manager, Observability & Operations Data Platform
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1 Vacancy
Job Description
We are currently seeking a Sr. Manager to join our Observability and Operations Data Platform group.
What you get to do in this role:
- Provide real-time analytic tools and reporting capabilities for various purposes including:
- Monitoring alerting and troubleshooting
- Anomaly detection
- Observability
- Data analytics and trending
- Work in an Agile Framework based environment with bright and forward-thinking developers and quality engineers to produce quality software
- Work with product owners to understand detailed requirements and own your code from design implementation testing and delivery of high-quality solutions to our users.
- Creating and maintaining large-scale data processing pipelines that ensure that data is processed accurately efficiently and securely
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 10 years of related experience with a bachelors degree; or 8 years and a masters degree; or equivalent work experience with technologies in Observability Data Lake and Big Data domains.
- 6 years of team management proficiency in providing feedback to work group strategies policies and plans
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Experience in using Al productivity tools such as Cursor Windsurf etc. is a plus or nice to have
- Hands-on technical skills in streaming engine different kind of databases such as time series key-value and RDBMs and java. Experience in python is a plus.
- Expertise in coding efficient object-oriented modularized and quality software. Knowledge of unit testing profiling and code tuning.
- Design and implementation of large and scalable environments. Experience in working on Kubernete-based applications is a plus.
- Outstanding interpersonal skills and strong communication skills both written and verbal.
GCS-23
For positions in this location we offer a base pay of $187600 - $328300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
